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Job Details:
Position Name : Appointment Scheduler – Lincoln City
Location: Lincoln City, OR 97367
Job ID : f1086395bb32b153
Description : An Appointment Scheduler’s main function is to help as many people as we can with their hearing health care through filling the schedule for your consultant.
The Appointment Scheduler is also responsible for basic administrative tasks such as answering the phones, making outbound calls, greeting patients and visitors, and scheduling appointments in a professional and timely manner.
Job Duties
Creates a smooth office flow by maintaining a full schedule.
Is Effective at schedule management and maximizes opportunities, such as filling gaps in the schedule and getting new patients scheduled in a timely manner.
Welcomes and greets all patients and visitors in a warm and courteous manner in person or on the telephone.
Answers the telephone while maintaining a polite, consistent professional manner using proper telephone etiquette and following company prescribed scripts.
Responsible for keeping the store clean and organized at all times.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal, financial, and insurance information.
Facilitates patient flow by notifying the consultant of arrivals, communicating delays, and filling open gaps in the schedule.
Runs insurance, runs credit, and takes payments. You are also responsible for taking cash and checks to the bank.
Maintains business office inventory and equipment by checking stock and determining inventory levels; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
Protects patient confidentiality by making sure all health information is secure by not leaving protected health information in plain sight and logging off the computer before leaving it unattended.
Maintains operations by following policies and procedures.
Contributes to team effort by accomplishing related results as need.
Role: Full – Time
Hours:
8:30 AM – 5:00 PM
Benefits:
Medical
Dental
Vision
Paid Holidays
401K Plan
PTO
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