[New Job Opening] Business Analyst I job Vacancy in Noida, Uttar Pradesh


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Job Details:
Position Name :
Business Analyst I
Noida, Uttar Pradesh
Job ID :
Description :
1+ years of experience in financial/business analysis
Experience with SQL or ETL
Experience defining requirements and using data and metrics to draw business insights
6+ years of experience leading a team in Workforce Management or Business Analysis or equivalent role.
4+ years of experience in Workforce Management or Capacity Planning for large scale Operations business.
5+ years of experience working with Production Environment Metrics (such as Forecasting, AHT, Shrinkage, Overtime and FTE)
7+ years of experience with MS Excel
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CXQO is looking for a Business Analyst – I for the Workflow Analytics team. We are looking for customer obsessed, data driven professionals to join our growing team and solve some of the hardest problems for our customers. If you want operate at start up speed and build a service which shoppers love, this might be the place for you.
You lead by example and are a role model when it comes to insisting on the highest standards and maintaining an atmosphere of respect for customers. No task is beneath you. You fully live the Amazon Leadership Principles and are passionate about helping your team do the same. You have a high bar for quality and hold your team to the same standards. This role requires candidates to be flexible to working in Night shifts and Rotational Week offs Please note: this team is not customer-facing.
Job Responsibilities:
The business analyst is responsible for driving deep insights about CXQO Operations and driving continuous improvement using the data. The person should have a detailed understanding of a business requirement or the ability to quickly get to the root cause of a particular business issue
You have a demonstrated history of thinking on your feet and identifying efficient short-term fixes
Work closely with program managers, Operations managers and product managers to analyze massive data sets
Work closely with internal operations teams to extract or mine information from our existing systems to create new analysis and
Some of the key result areas include, but not limited to: · Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards
Ensure data accuracy by validating data for existing tools.
Respond with urgency to high priority requests from senior business leaders. ·
The candidate will be a subject matter expert and guide the process/portal changes at Amazon Go analytics.
Passion for operations excellence and commitment to delighting customers.
Self-driven leader ready to proactively manage multiple, competing priorities simultaneously.·
An ability to work in a fast-paced environment where continuous innovation is desired and ambiguity is the norm.
Thinks strategically, but stays on top of tactical execution
Thinks big and has convictions
Is result oriented
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