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Job Details:
Position Name : Business Center Agent
Location: Abu Dhabi
Job ID : 604b08b35fb2042f
Description : HealthPlus is a network of highly specialized outpatient centers in Abu Dhabi that offer premium healthcare services combined with the latest innovative technologies in the healthcare sector.We are hiring Business Center AgentsThe business center agent will be responsible for the following :Schedule Appointments for patientsAct as a liaison for the patients and the health centerAnswers operator calls to assist internal callersCall and sell our services to prospective customers/patientsEducate prospective customers/patients on our servicesResolve customers inquiries and complaintsOvercome customer objectionsCultivates and maintains strong working relationships with internal and external clients.Functions as a liaison with numerous hospital and clinic departments and offices while directing consumers, and physicians through the system.*Required Education, Skills, and QualificationsBachelor’s Degree1-year experience as a call center agent or customer service1-year experience in sales or telesales.Availability to join immediatelyNative Arabic speakerFluent in EnglishExcellent interpersonal skills to be able to communicate effectively in both oral and written format with Business Center staff, Hospital staff, physicians, nursing and paramedical staff on matters relating to Business CenterDoesn’t mind working in shiftsJob Types: Full-time, PermanentEducation:Diploma (Required)Experience:Call Center: 2 years (Required)Language:English Fluently (Required)Arabic Fluently (Required)
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