[New Job Opening] Business Support Manager job Vacancy in Birmingham

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Job Details:
Position Name :
Business Support Manager
Location:
Birmingham
Job ID :
a202a5eb924c5233
Description : Job Title: Business Support Manager
Salary:
£30,845 – £38,373 (London);
£24,002 – £31,973 (National)
Contract type: Permanent
Grade: HEO
Number of open roles: 2
Location: London/Birmingham/Nottingham/Sheffield/Glasgow
Working pattern: Full Time
We have an exciting opportunity here at MoJ Digital & Technology for a Business Support Manager to one of our Deputy Directors.
The Ministry of Justice Digital and Technology team is made up of around 900 digital and technology specialists, located throughout the UK with hubs in London, Sheffield, Birmingham and Glasgow. We support the 80,000 staff working within the Ministry of Justice (MoJ) who do important, even life changing work, with citizens and legal professionals.
As a function, we provide digital services, technology and support for the digital transformation of prisons, probation and wider justice system through:
Fixing the basics, providing modern and secure technology to users across the department.
Making things more efficient by providing access to justice through simpler services such as applying for legal aid online
Thinking about the whole system – working with colleagues across the justice system to design and deliver services that really work for those that use them
Building diverse, inclusive and brilliant teams to reflect the users that we serve
To help picture your life at MoJ D&T please take a look at our blog and our Digital & Technology strategy.
Key Responsibilities:
As a Business Support Manager you will support the smooth and effective running of the Deputy Director’s Office.
This is a varied role that requires a deep understanding of the Deputy Director’s team strategy, excellent organisational skills and the ability to relentlessly prioritise. It involves managing finances, people, engagement, portfolio, contracts whilst optimising the efficient operation of the office of one of our SMT members.
There are 2 roles available:
Supporting the Deputy Director, End User Compute Services.
The End User Compute Services team (EUCS) are responsible for servicing 100,000+ End User Devices in the Ministry of Justice, including Laptops, Desktops, Thin Clients, Mobiles and Tablets.
Supporting the Deputy Director, Technical Operations & Architecture.
The Technical Operations & Architecture team are responsible for the design, implementation and support of technology services that meet the changing needs of all MoJ business areas.
You Will:
Support the Deputy Director by managing their workload and priorities through comprehensive, prioritised diary management.
Scheduling meetings and resolving conflicting demands to enable the Deputy Director to deliver on their priority areas.
Preparing travel arrangements, accommodation and preparation for attendance at external events, including their potential visits to other office locations, external meetings or engagements.
Identifying important emails or communication that require immediate action, proactively gathering input from relevant team members.
Oversee and edit briefings and submissions for the Deputy Director, liaising with other teams where necessary and ensuring these enable priorities as set out in the D&T strategy to be met.
Overseeing with recruitment and onboarding of new starters along with maintaining the process for any leavers and movers.
Collect, collate and monitor actions and other general commissions emerging from meetings.
Supporting central requests for information, including Freedom of Information (FOI) and Parliamentary Questions.
Delivering ad hoc projects to improve operations and the efficiency of the team.
Maintain processes, systems and information/records.
Building and maintaining a strong network across the function and the department.
Support the Technology Services Business Manager in key projects to improve the operations and efficiency for the Technology Services department.
Skills & Experience
Previous experience in an administrative role
Essential: Diary management in a busy, pressured and complex environment
Quickly building a sound, high level knowledge of a function or organisation
Managing a wide range of issues with diplomacy and discretion
Organising and prioritising work in an environment with high levels of change
Building relationships easily with people at different levels of an organisation
Proactive and efficient with the ability to deliver at pace
Strong communication skills, both written and verbal
Take a look at the benefits we can offer:
37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.
We are committed to nurturing our staff and provide lots of training and development opportunities with learning platforms such as: Linux Academy, O’Reilly, Pluralsight, Microsoft Learning, Civil Service Learning, GDS Academy, etc.
10% dedicated time to learning and development with a budget of £1000 a year per person
Generous civil service pension based on defined benefit scheme, with employer contributions of 26-30% depending on salary.
25 days leave (plus bank holidays) and 1 privilege day usually taken around the Queens’ birthday. 5 additional days of leave once you have reached 5 years of service.
Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
Wellbeing support including access to the Calm app.
Nurturing professional and interpersonal networks including those for Careers & Childcare, Gender Equality, PROUD and SPIRIT
Bike loans up to £2500 and secure bike parking (subject to availability and location)
Season ticket loans, childcare vouchers and eye-care vouchers.
5 days volunteering paid leave.
Free membership to BCS, the Chartered Institute for IT.
Some offices may have a subsidised onsite Gym.
We welcome the unique contribution diverse applicants bring and do not discriminate on the basis of culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.
Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.
How to Apply
Candidates must submit a CV, a Cover letter which describes how you meet the requirements set out in the Person Specification above would be ideal but not essential.
In D&T, we recruit using a combination of the Digital, Data and Technology Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:
Delivery at Pace
Communicating & Influencing
Managing a quality service.
Your application will be reviewed against the Person Specification above by a diverse panel.
Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference.
Should we receive a high volume of applications, a technical pre-sift based will be conducted prior to the sift.
Terms & Conditions
Please review our Terms & Conditions which set out the way we recruit and provide further information related to the role and salary arrangements.
If you have any questions please feel free to contact recruitment@digital.justice.gov.uk
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