[New Job Opening] Cloud Services & Support job Vacancy in Mumbai, Maharashtra

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Job Details:
Position Name :
Cloud Services & Support
Mumbai, Maharashtra
Job ID :
Description :
Critères de l’offre
Métiers :
Cloud Services and Support
Experience min :
1 à 5 ans
Diplômes :
Compétences :
Lieux :
Conditions :
Permanent contract
Full Time
L’entreprise : LinedataMumbai
At Linedata we believe finance matters to our society as much as energy to life and fueling financial transformation is vital for development and leadership.
___________________________________________ WE HUMANIZE TECHNOLOGY ___________________________________________
20 years experience, 20 offices, covering 50 countries, more than 700 clients, we are close to 1300 employees providing global humanized technology solutions aimed at the investment management and credit community. Linedata supports companies to grow and strengthens the development of its clients.
Description du poste
Installation and configuration of Windows server 2008, 2012 and 2016.
Designing, Implementation and configuration for Microsoft Exchange Server (2010, 2013 ,2016 and O365) with Active Directory 2008/2012 R2 setup – Hybrid or on premises environment
Leading migration projects for upgrading Exchange 2010 to Exchange 2013 2016O365
Configure and troubleshoot issues related to infrastructure setups – DNS, DHCP, GPO,
Install and configure Backups – Veeam/PHD/Symantec Backup
MDM setups – Airwatch, inTune, PulseMDM
Perform disaster recovery drills for Gravitas customers
Work on scripting – Windows PowerShell and Exchange PowerShell, Logon scripts, etc.
Provide timely response to all incidents, outages and performance alerts. Categorize issues for escalation to appropriate technical teams
Recognize, identify and prioritize incidents in accordance with customer business requirements, organizational policies and operational impact
Document all actions in accordance with standard company policies and procedures.
Notify customer and third-party service providers of issues, outages and remediation status
Update runbooks and train new engineers with Gravitas processes
Skills Required
Windows Servers L2/L3
Setup and install/upgrade Windows Server 2012 and 2016
Install/ Configuration and migration of Active Directory Domain controller
Active Directory (AD) related issues – DNS zone issues; Sites/Subnets review;
Configure and troubleshoot Group Policies and Replication issues
Scripting experience in configuration of Windows server 2008, 2012, 2016 and 2019
Install and configure DFS/ DFS-R for the environment, fix replication issues
Contact vendors in case of system failures
Upgrade system hardware and software, perform patching during non-business hours
Install /configure and troubleshoot Print servers/printers on the environment
Upgrade system hardware and software, perform patching during non-business hours
Recommend system improvements and work with Gravitas engineering, operations and client services teams to implement improvements
Citrix Xen-App
Implementation, Configuration and Administration of new and existing Citrix 7.X infrastructure
Citrix licensing, Citrix architecture, Citrix Secure Gateway, etc.)
Expert in Citrix solution roadmap and Citrix application optimisation
Other technologies
DFS – Setup and implement DFS share for the client environment and troubleshooting, designing scripts
RSA – Implement and configure portal for RSA authentication and fix issues
VPN – Setup and configure VPN portals for the clients and troubleshooting
Maintain and administer client’s phone and videoconferencing system
Recommend system improvements and work with Gravitas engineering, operations and client services teams to implement improvements
Advantage with Additional Skills
Must hold at least 2 years of work experience as Windows admin
Date de début : 05/08/2021
Description du profil
Candidate would be actively working on L2, L3 related issues on Windows platform.
He would be responsible for managing client infrastructure and needs to resolve client queries within stipulated timeframe.
Candidate would be a part of 24*7 rotation support and would be responsible for answering Customer queries over the emails/calls.
Candidate should take ownership and escalations from Level 1 team and resolve with customer satisfaction.
Candidate must get involved in implementing, designing architecture for clients.
Parler à nos ambassadeurs
Référence : 2021-800
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