[New Job Opening] Consultant Engineer Cross-Platform job Vacancy in London

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Job Details:
Position Name :
Consultant Engineer Cross-Platform
Job ID :
Description : Overview:
Concentrix Catalyst is the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy, talent and technology. We combine human-centered design, powerful data and strong tech to accelerate CX transformation at scale.
Primary Responsibilities
Technical Discovery
Facilitate technical discovery workshops with the client.
Quickly understand and reflect back to clients their existing architectures and systems.
Effectively interview key technical SMEs at the client to determine technical constraints and capabilities of existing systems
With the help of Business Analysts, determine technical requirements for solutions
Technical Delivery
Be principal technical contact for multiple simultaneous projects (subject to project scope), including;-
Attending Sprint planning and showcase meetings
Liaising with Production team for Project Status
Escalating issues to Technical Director as required
Ensure quality of developed software by team members
Consultant Engineers are expected to spend approximately 15% of their time on team and project health-related activities
Drive standards and ensure adoption and adherence by team members
Liaising with client SMEs
Liaising with 3rd party vendors as project needs dictate.
Architectural Designs
Create High Level architectural diagrams (that incorporate input from multiple stakeholders)
Create Component interaction diagrams that factor in feedback from Tigerspike engineers and client SMEs
Software Architecture design artefacts as required
Front-end/Mobile App
Technical Documentation
Write high level design documentation
Oversee, review, and write low level design documentation
Stakeholder Management
Model Consultant: Able to determine goals and motivations of key client stakeholders and factor these into solutions
Provide plain english communications back to key stakeholders regarding proposed solutions or frameworks
Pre-sales and Commercials
Act as a SME for pre-sales meetings (see also “Thought Leadership and Strategy”)
Provide expert advice on SoWs
Assist and validate costs and man-day estimates for Build/Infrastructure based SoWs
Costs and Business Model
Create high level cost modelling for proposed solutions
Balance costs against expected ROI when considering a solution
Technical Leadership and Planning
Assist Project Managers and Discipline Leads in the planning of implementation phases
Work with Product Strategists to create mid- to long-term development roadmaps for client solutions
Occasionally step into troubled deliveries to get projects back on track from a technical point of view
Thought Leadership and Strategy
Stay current with the latest technologies in the industry, particularly those in mobile, digital, cloud, and specific technologies that emerge during sales pursuits
Use professional development spend judiciously to develop understanding of different emerging technologies and their relevance to our clients
Deep understanding of a number of industry best-practices and software engineering design patterns
In coordination with the Information Security Manager, stay abreast of all relevant compliance and security requirements for a given architecture (e.g. PCI-DSS, HIPAA, etc)
Ensure design and development is in keeping with Tigerspike’s security best practices (e.g. OWASP)
Remain current with Concentrix Tigerspike’s ISMS
Secondary Responsibilities
Secondary responsibilities are not essential to the role, but define related capacities in which a Solution Architect may be required to act at the request of their Line Manager or due to the prevailing needs of the business.
Vendor (and Partner) Management
Negotiation and account management for vendors of 3 rd party tools or frameworks required by Tigerspike’s designs
Implementation Support (Provisional)
Occasionally act in capacity of a Senior Engineer particularly at the start of projects
In coordination with Group Technical Team, advise and assist in the implementation and operation of Tigerspike’s (regional and global) Development and QA toolchain (as well as those of its clients) including (but not limited to):
Development tools
QA tools
Deployment and Continuous Integrations Tools
Research and Development
Maintain expert knowledge within the speciality area by attending conferences, reading blogs and other news sources etc.
Identify areas for PoC development using new technologies or new fields (e.g. IoT, Distributed Ledgers, Big Data, AI)
Potentially implement PoCs
Proven experience in creating real-world Solution Architectures for companies in the digital space
Or 5 (or more) years experience in a Technical Leadership role involved in the development of complex systems
Experience in ReactNative.
Implementation experience in Continuous Integration/Continuous Deployment pipelines for mobile apps.
Willingness to travel (e.g. to non-local clients)
Experience with one or more of the following Compliance or Security certifications:
Bonus Skills:
Experience with business modelling or in management of a P&L
Experience in the Consulting Industry
Required Outputs
Required outputs include:
Various Technical Design Artefacts (as outlined in Responsibilities section)
Sections of SoW (particularly Technical Estimates)
Rough high level estimates to plan milestones in the mid to long term
Thought Leadership Pieces (e.g. Technical Blog Posts)
Comments, advice and expert opinion
Key Internal/External Contacts and Purpose
Internal stakeholders including other engineers, testers, project managers, Agile coaches, designers and senior management.
Technical experts from technology suppliers and vendors.
Customers as required to provide technical support and design clarification..
Technical Representatives from other companies.
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