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Job Details:
Position Name : Customer Service Representative
Location: Sharjah
Job ID : eef4ddb2a6d62453
Description : Gaelan Medical One-Day Surgery Hospital based in Sharjah is looking for a Customer Service Representative / Call Centre Agent.Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.********Native Arabic speaker with good English communication skill********Candidates with hospital/Healthcare backgrounds who can join immediately will be preferredJob Types: Full-time, PermanentExperience:Healthcare: 1 year (Required)Work Remotely:No
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