[New Job Opening] Customer Services Advisor job Vacancy in Coventry CV2


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Job Details:
Position Name :
Customer Services Advisor
Coventry CV2
Job ID :
Description : About The Role
Are you passionate about customers and looking for a role where you can support our team to provide great customer service along with a caring, courteous and memorable experience every time. This role will involve responding to customer calls and emails quickly and efficiently, always taking personal accountability to help achieve a high standard of customer satisfaction within every interaction. Working collaboratively with the internal processes we have in place to ensure the right outcome for the customer is achieved.
Why McKesson?
By joining McKesson UK, you will be part of a business that is transforming the world of healthcare brand by brand – we impact millions of people across thousands of UK communities. We work collectively to make a difference.
Our ability to shape the future of healthcare depends on the passion and hard work of our people. As well as the benefits you would expect; 25 days annual leave plus bank holiday, pension scheme, company bonus scheme, we also offer:
Market leading maternity, paternity and adoption leave
Full support from our employee assistance programme including a health and well-being app
Up to 50% staff discount at LloydsPharmacy in store and online!
About You
The ideal candidate will have a proven track record in delivering excellent customer service and be proficient in all Microsoft packages.
In return for your hard work, we offer training opportunities and development plans, wide-ranging benefits, flexible holidays and a brilliant work-life balance. We’ll also ensure that you feel empowered to support colleagues and make a real difference in people’s lives.
About Us
McKesson UK is a leading provider of integrated healthcare services to the NHS specialising in medicines, pharmaceutical care and primary care patient services. It comprises of LloydsPharmacy, AAH Pharmaceuticals, LloydsPharmacy Clinical Homecare, John Bell & Croyden, MASTA, LloydsPharmacy Online Doctor and LloydsDirect.
We are defined by our ICARE values, and ILEAD behaviours. Together, they build our shared value system and are the key pillars of McKesson’s culture.
McKesson UK prides itself on being an equal opportunities employer, committed to diversity & inclusion, taking a person-centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.
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