[New Job Opening] Director, Program Success job Vacancy in 1855 Griffin Rd, Dania Beach, FL 33004


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Job Details:
Position Name :
Director, Program Success
1855 Griffin Rd, Dania Beach, FL 33004
Job ID :
Description : Our Opportunity:
Site Merchandising is looking for an experienced e-commerce professional to build and lead a new team for Chewy. The Director, Program Success will establish a new function within the Site Merchandising team, serving as the merchandising and product feature strategist for high-profile corporate initiatives such as Proprietary Brands, Healthcare and Services.
This is a high-impact, high visibility role within the organization. The ideal candidate will be a data-driven leader, who is comfortable working and influencing cross-functionally. They must be a self-starter, comfortable with ambiguity, and able to create plans to achieve clearly defined business goals.
What you’ll do:
This individual should enjoy a fast-paced environment where they can affect the customer experience and be an instrumental part of expanding multiple key business programs within Chewy. As this is new team at Chewy, you will help create a team charter and define the scope. This will include components such as:
Content placement investment strategy: impressions are our currency, and in this role, you will determine our investment strategy across the site for core business priorities, driving program adoption and impression ROI
Segmentation: test into the right audience to maximize initiative exposure while still generating strong impression ROI
Product feature enablement: understand what product initiatives are being developed that could support new program success. Where there are feature gaps, advocate for development or leverage Site Merch engineer resources directly
Automation: work with partner teams to productionalize winning strategies
Reporting: collaborate with BI/analytics resources to build/refine dashboards to monitor site merchandising placements and impact. Ensure strategies are optimized for efficiency, performance and scale
Long-term impacts: partner with Finance and BI to develop measurement processes that include projected long-term revenue impact
What you’ll need:
Bachelor degree in business-related field
10+ years of professional work experience, with 2+ years in ecommerce
3+ years of experience managing others
Experience using data and metrics to measure impact and determine improvements
Experience with streamlining and scaling business process
Experience presenting metrics and progress to goal to senior leadership
Ability to drive direction and alignment effectively cross-functionally
Demonstrate an analytical, data-driven approach to problem solving and prioritization
Ability to think ahead and set plans in motion for future growth needs
Strong written and verbal communication skills
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact HR@chewy.com.
To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).
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