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Job Details:
Position Name : Disease Management Specialist (RN) – Remote Available
Location: Nampa, ID 83652
Job ID : 9b066e8f1d744e94
Description : You could be the one who changes everything for our 25 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, multi-national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
Position Purpose:
Provide education and support to beneficiaries to help them better manage chronic conditions, including asthma, COPD, coronary artery disease, heart failure, diabetes, anxiety and/or depression. This includes providing initial screening for appropriateness and type of information, whether local or national resources and working with beneficiary to encourage and empower improved self-management of the condition and communication with their provider.
Demonstrates regular, reliable and predictable attendance.
Outbound Education:
One-on-one and group based disease management education by telephone.
Initial and post-intervention patient assessment.
Program planning and update meetings.
Inbound Resource Line Education:
One-on-one and group heath resource information.
Conducts brief needs assessment to assist the beneficiary and identify resources needed to assist with the appropriate condition presented by the beneficiary and/or group.
Cross-functional responsibilities:
Maintains current information on available resources including programs available, cost, and resource contact information.
Conducts individual needs assessments and provides related resource information to beneficiaries.
Conducts brief post intervention follow-up calls.
Develops and maintains policies and procedures.
Mediates calls to next level within the organization of patient/beneficiary service delivery appropriateness.
Obtains continuing education/training as required by supervisor.
Education/Experience:
Degree or related education for disease specialty required.
Minimum two years experience providing telephonic disease-specific education within a managed care, disease management or health and wellness organization setting strongly preferred.
Motivational interviewing experience required.
License/Certification:
Varies based on area of disease management specialty. Candidate will have one of the following current valid and unrestricted licenses: Registered Nurse (RN), Respiratory Therapist, Licensed Clinical Social Worker (LCSW), Marriage and Family Therapist.
Benefits
Our Comprehensive Benefits Package:
Flexible work solutions including remote options, hybrid work schedules and dress flexibility
Competitive pay
Paid Time Off including paid holidays
Health insurance coverage for you and dependents
401(k) and stock purchase plans
Tuition reimbursement and best-in-class training and development
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
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