[New Job Opening] Financial Patient Service Representative job Vacancy in Salem, Tamil Nadu


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Job Details:
Position Name :
Financial Patient Service Representative
Salem, Tamil Nadu
Job ID :
Description : First Pacific Corporation is seeking a Financial Patient Services Representative to join our team!
As the Financial Patient Services Representative you will be responsible for responsible handling patient calls and processing/filing pertinent correspondence. On the Finance side you will work with the credit/collection management of client accounts including auditing delinquent accounts. You will also enter credit activity on accounts, process changes in patient payment arrangements and update patient information.
What your impact will be:
Handle incoming patient, client and insurance inquiries regarding patient account status.
Process correspondence received from clients and/or patients.
Process and approve requests from clients on patient accounts.
Handle and authorize credit card and ACH payments on patient accounts.
Follow up on delinquent accounts.
Accountable for policy and procedural decisions regarding patient accounts.
Provide training to clients regarding policies and procedures.
What we are looking for:
Excellent numeric-recall skills
Type minimum of 35 wpm
Excellent telephone etiquette and techniques
Able to act independently and assume full responsibility for accuracy and completeness of work
Able to work in a fast pace, team environment with flexibility and patience
High school diploma or GED equivalent with an emphasis on business courses and consumer relations and 1-2 years customer service experience.
What will make you stand out:
Bilingual skills heavily preferred
Knowledge of office procedures
Soft credit/collections experience preferred.
What we offer:
A competitive compensation package
A casual work environment
Full range of employee benefits 401(k), Health Insurance (medical, dental, vision, life, short and long-term disability, AD&D)
Paid Vacation
This role may occasionally come into contact with Protected Health Information, Personal Identifiable Information or Privacy Records, and it is essential that all employees adhere to confidentiality requirements as outlined in the Employee Handbook and Harris’ Security and Privacy policies, as well as apply the concepts learned in the annual Security Awareness training.
Compensation: $14/hr
About us:
Founded in 1961, First Pacific Corporation (FPC) is a recognized leader in the Dental Services Industry, providing financial and practice management solutions to dental practices for over 50 years. Our dental industry experience and expertise in patient billing, insurance claims management, and dental practice Consulting, enables our dental clients to focus on providing high quality services to their patients and growing their practice.
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