[New Job Opening] HRIT Digital Innovation Lead job Vacancy in London


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Job Details:
Position Name :
HRIT Digital Innovation Lead
Job ID :
Description : Big Bank Funding. FinTech Thinking.
Our technology teams in the UK work closely with HSBC’s global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply and securely. We also run and manage our IT infrastructure, data centers and core banking systems that power the world’s leading international bank.
Our multi-disciplined teams include: DevOps engineers, IT architects, front and back end developers, infrastructure specialists, cyber experts, as well as project and programme managers.
Following the successful deployment of our SuccessFactors mobile HR app, our Supporting Technology and Digital Team in HRIT are looking for a creative HRIT Digital Innovation and Mobile Lead to provide leadership and support for the next stages of our Digital and Mobile HR transformation journey
What you will be doing;
This is a collaborative role, bringing together technical and non-technical teams, to accelerate improvements to the end to end employee journey and mobile experience of our SaaS HR applications.
Working together with the Heads of HR Supporting Technology and Digital, HR Technology Architecture, HR Business Architecture and HR Customer Experience, you will help shape and deliver key components of the Digital HR applications roadmap and strategy, specifically mobile applications, virtual agents, portal/engagement layers and collaboration tools.
You will also take a hands on role in driving innovation and providing IT leadership across a portfolio of SaaS HR mobile applications.
This is not a ‘techie’ role but will require an understanding of SaaS HR platforms, workplace technologies, mobile applications, tech trends and how people interact with technology
Equally important, will be your understanding of service management, cloud governance models and cyber security, ensuring these are designed in across our our HR related mobile offerings.
Whilst primarily a sole contributor role with a reliance on matrix management and influence, there will be some people management responsibilities.
Key responsibilities will include:
Providing portfolio management for our Mobile HR solution offerings and collaborating with project teams to ensure successful delivery of initiatives
Partnering with value stream leads to shape the strategy for aligning HR technology with wider HSBC collaboration and workplace technology, including Mobile Apps, Virtual Agents, Chat Bots, Enterprise Bot Management and Intranets
Establishing measurement frameworks to report on the utilisation and adoption of key HR technology
Representing HRIT at cross-functional Digital Workplace forums and design groups
Establishing processes to manage and progress colleague ideas/feedback submitted via HSBC voice of customer channels
Conducting market research and utilising industry, vendor, consultancy and thought leader insights to identiy emerging trends and innovations in HR and HR Technology
Providing internal consultancy to HR Service Owners and IT Product Managers to shape product backlogs and roadmaps
Driving innovation and proof of concepts across the function
Delivering impactful communications and engagement for senior IT and HR execs, covering, for example, HRIT successess, trends and statistics
Arranging and running HRIT showcases, demonstrations and knowledge shares
What you will bring to the role;
To be successful in this role you should bring the “WHAT is next? thinking, asking “HOW do we improve how a person engages with HR?” plus some of the following skills:
Internal or external consulting experience in HR Technology Transformation, including areas such as Core HR, Learning, Benefits, Performance and Reward, Talent, Payroll, Time and Attendance, Recruitment and Onboarding, Employee Insights, Portal/Experience/Interaction layers, Service Management, Mobile, Robotics and Workflow
Experience of implementing Mobile technology within HR domain for large, complex multi-national organisations
Experience of workplace collaboration technology including Chatbots, Workflow and Intranets/Portals
Be a great influencer, with the ability to effect change through networks and matrix structures
Able to develop quantitative and qualitative business cases based on tangible benefit realisation
Strong commercial sense – able to prioritise investment that will deliver the best business outcomes
Skilled in user centred design – able to ensure delivery is aligned to positive customer outcomes
This role will primarily be London based but some travel may be required.
Come Power a Business that Defines How to Power the World
As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of ethnicity, religion, age, physical or mental disability/long term health condition, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by local law in the jurisdictions in which we operate. Within the work place you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has in place processes in order to avoid nepotism, which means to avoid creating circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.
We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies.
As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Recruitment Helpdesk:
Email: hsbc.recruitment@hsbc.com
Tel: +44 (0) 207 832 8500
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