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[New Job Opening] Medical Scheduler job Vacancy in 4809 N Armenia Ave, Tampa, FL 33603

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Job Details:
Position Name :
Medical Scheduler
Location:
4809 N Armenia Ave, Tampa, FL 33603
Job ID :
c053036a8f481c1a
Description : Who Are We?Defy Medical is a concierge medical clinic that is based in Tampa and remotely throughout the country with our telehealth services. We are quickly growing in our field with specialized and individualized preventative and restorative therapies. Defy is committed to improving the lives of our patients while maintaining the highest level of care through the process.What Are We Looking For?Defy Medical is looking for a Scheduler to add to our growing team. The Scheduling Team plays a pivotal role in the patient care plan. Through accuracy, communication, and time management our Schedulers help start and maintain our patients care plans.A Scheduler at Defy Medical is outgoing and enjoys helping people. They can adapt and learn new computer programs quickly. Multitasking, upbeat personality, and communication are pillars for our Schedulers. Amazing communication skills, written and oral, are a must for being successful in this position.ResponsibilitiesCommunicating with clients, medical assistants and nurses within the organizationMaintain client and employee privacy in accordance with HIPAA regulationsHandling incoming and outgoing patient and/or vendor callsResponding to live chatsWorking independently on ancillary tasksOrganizing and processing blood work order and physician schedulesWorking independently on ancillary tasksManaging information input into computer databaseHandle a high volume of inbound and outbound callsAbility to effectively learn and utilize multiple computer programsCheck voicemails and return customer callsMaintain email communication with patients, vendors and co-workers dailyOrganize and maintain cleanliness of working areas, supplies, and equipmentDuties, responsibilities, and activities may change at any time with or without noticeShifts AvailableMonday-Friday 10am-6:30pmQualificationsScheduling experience preferredCustomer service experience preferredAdministrative experience preferredHigh School Diploma (Associates in healthcare preferred)Ability to execute active listening and problem-solving skills to provide exceptional customer serviceExcellent inter-personal relationship skills and the ability to work with individuals of all levelsExcellent written and verbal communication skills including phone and e-mail etiquetteAbility to prioritize and multi-taskBenefits · PTO· Paid Holidays· Medical· Dental· Employee Discount on services*Benefits are subject to change at any timeJob Type: Full-timePay: $13.00 – $14.00 per hourBenefits:401(k)Dental insuranceEmployee assistance programEmployee discountFlexible spending accountHealth insuranceHealth savings accountPaid time offVision insuranceSchedule:8 hour shiftMonday to FridayEducation:High school or equivalent (Preferred)Experience:Customer Service: 1 year (Preferred)Computer Skills: 1 year (Preferred)Medical scheduling: 1 year (Preferred)Work Location: One location
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