[New Job Opening] Middleware Admin job Vacancy in Pune, Maharashtra


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Job Details:
Position Name :
Middleware Admin
Pune, Maharashtra
Job ID :
Description :
Senior Infrastructure Analyst
The Infrastructure job installs, configures, and maintains IT systems software and hardware for multi-user server computers. Working independently under limited supervision, this job implements solutions for end user needs by ensuring the uptime, performance, resource availability, and security of computers are within established operational guidelines. This role uses their knowledge of computer languages and operations to find and fix problems in computer networks, such as network communications errors, storage problems, and malfunctioning server platforms.
Key Responsibilities and Duties
Performs complex analysis during normal IT Infrastructure operation, including on networks, firewalls, servers, operating systems, applications and devices.
Acquires, installs, and upgrades computer components and software and planning for service outages and other problems.
Develops automation of routine tasks using scripting and writing basic computer programs to address more complex systems software configuration and enhancement.
Develops domain solutions and executes changes in line with the implementation plan.
Consults with senior domain administrators regarding the trouble shooting of day-to-day domain issues.
Configures multiple servers and associated routers to ensure their smooth and reliable operation.
Reviews documentation as it relates to domain configuration, routing, processes, and service records.
Creates current documentation of all equipment under operational control.
Coaches and mentors the work of lower level professionals.
Educational Requirements
University (Degree) Preferred
Work Experience
3 Years Required; 5 Years Preferred
Physical Requirements
Physical Requirements: Sedentary Work
Career Level
GCST & Nuveen Middleware Support.
Corp. Title: Associate
Location – Mumbai/Pune
Weekday & Weekend Shift: Yes must be willing to work in shift 2:00 PM IST to 11:00 PM IST.
Weekend Cover: Yes on rotational basis
Maximum Experience: 5 to 9 years of Middleware/OBIEE support experience
Position Summary:
The GCST & Nuveen Middleware Support is expected to performs design and configure the middleware infrastructure and platforms. Provides coherent distributed middleware that connects software components and applications. Being a Middleware Support interacts with development team, Application Production Support Team and analyzes requirements to implement middleware architecture.
Experience on working on Oracle Cloud will be an added advantage.
Support knowledge of OBIEE, ODI, Hyperion, and Essbase will be an added advantage.
Key Functions:
Support a 24 x 7 environment, providing on-call support as needed, with a high degree of responsiveness and sound trouble-shooting methodologies.
Architect/Engineer Middleware products for container management, security, deployment, web servers, app servers, caching
Provide production & non-production middleware support for multiple business critical applications
Support WebLogic Server, Tomcat and related products in production.
Support over 20 middleware application in production.
Work with various business units, as well as with cross functional teams, to bring new middleware-based applications live
Write operating procedures, knowledge articles, answers to FAQs, and on-call reports
Open tickets and work with the vendor to troubleshoot product related issues and apply appropriate fix packs. Maintain middleware with appropriate patches.
Work with the help desk utilizing our ticketing system to provide proper support and escalation procedures for deployed applications.
Fine tune applications and servers for optimal performance.
Provide guidance on generating scripts in order to automate tasks.
Assist with the deployment of new middleware interfaces/applications
Work closely with managed service providers on day to day support
The Middleware Support is also responsible for deploying and supporting middleware applications using WebLogic or Tomcat. Must be able to work individually or in a team on various system projects related to UNIX, Linux, Windows and Application support.
Participates in monitoring and documenting supported applications, including middleware, web application solutions , enterprise email and instant messaging solutions, and enterprise directory services in compliance with service management policies and procedures.
Primary administrator and Middleware Infra point of contact for all Application Support Services change management functions, including back-end application support, configuration tuning and optimization, and scripting.
Respond to OBIEE/ODI/Hyperion/Essbase – production issues/emergencies during business hours and off hours according to agreed upon SLAs
Engage with and communicate to the appropriate stakeholder groups about production issues and maintenance
Perform root cause analysis and provide technical solutions to production related application and batch job errors
Monitor routine and critical processes and workflows and proactively identify problem trends
Assist with application implementations and configurations as needed
Assist with documenting technical and business processes including application technical reference guides.
Requirements (Education and Experience):
Middleware skills: Oracle WebLogic Server, Tomcat, Apache HTTP Server, Oracle HTTP Server, F5
DB skills: Oracle.
OS Knowledge : UNIX/Linux.
Bachelor’s Degree in IT or related field required.
Knowledge of programming/scripting
Work closely with developers, DBA and system administrations on any bug fix and enhancements
Experience in Unix and Linux platforms
Understanding of Oracle database management systems
Client focused and support orientated
Excellent communication and interpersonal skills, both written and verbal
Good knowledge and experience working with UNIX and basic shell scripts
Must be able to troubleshoot batch processing production issues
Understand basic Database / Job Scheduling Concepts
Good to have Experience in CA Autosys for automation needs.
Exposure to Production Support in any ETL and BI environment – OBIEE, Informatica, ODI etc.
Basic Understanding of Data Warehousing Design Concepts / Methodologies and ETL Concepts
Key Competencies
Critical thinking and problem solving skills, planning and organizing, co-ordination and control, time management, attention to detail, real time decision-making, communication skills, persuasiveness, negotiation, influencing and leading, conflict management, adaptability.
Company Overview
TIAA GBS India was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA GBS India is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.
Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.
We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Email: accessibility.support@tiaa.org
Privacy Notices
For residents of California, please click here to access the TIAA CA Applicant Privacy Notice.
For residents of the EU / UK, please click here to access the EU / UK Pre-employment Notice.
For all other residents, click here to access the Applicant Privacy Notice.
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