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Job Details:
Position Name : Patient Access Assoc-Call Ctr (Remote)
Location: Atlanta, GA
Job ID : 43e061c1e72306e4
Description : JOB PURPOSE:
Serves as a Call Center agent to support for the Patient Access Registration Call Center within Piedmont Healthcare. Performs Registration activities in a remote environment to ensure patient accounts are complete with valid insurance coverage and current demographic/clinical data. Calculates patient financial responsibility, presents patient financial options/requirements and processes patient payments. Performs functions for multiple sites across Piedmont Healthcare and includes various services lines including emergency department, L&D, and assigned Outpatient locations.
Requirements
MINIMUM EDUCATION REQUIRED:
High School graduate or GED equivalent
MINIMUM EXPERIENCE REQUIRED: One (1) year exp in one of the following: 1. Healthcare Revenue Cycle 2. Clinical role 3. Related clerical accounting/finance/retail.
MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW: N/A
ADDITIONAL QUALIFICATIONS: Three (3) years of healthcare Revenue Cycle/Call Center experience preferred. Certification with Healthcare Financial Management Association, or Certified Revenue Cycle Representative preferred. Prior Epic experience preferred.
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Diversity & Inclusion
At Piedmont Healthcare we embrace diverse ideas, perspectives, and skills to create a collaborative workplace where the best talent wants to succeed. We celebrate differences and recognize that they allow us to care for our community.
Excellence at Work
Piedmont is a certified Great Place to Work™- a national designation based on employee feedback about trust, workplace culture and experience. In 2019, Forbes named Piedmont one of Georgia’s 10 best employers and the highest-ranked healthcare provider.
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