[New Job Opening] Patient Care Coordinator job Vacancy in Remote


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Job Details:
Position Name :
Patient Care Coordinator
Job ID :
Description : Who we are: All Health Medical Center is a multi-specialty medical group providing clinical patient care which includes Chronic Care Management (CCM) and Remote Patient Monitoring (RPM), in accordance with CMS guidelines. Our clinicians and providers serve patients in Brooklyn and Queens, NY. We offer flexible schedules and competitive pay. We are committed to serving our community with integrity and compassion.Who you are: You are credentialed. (Certified/Registered Medical Assistant, LPN, RN/BSN) and enjoy working with the Medicare population. Familiarity with Chronic Care Management and/or Remote Patient Monitoring is a plus. You are efficient when working independently from the HIPAA compliant space in your home and provide compassionate, patient-centered care. Your customer service skills are excellent and you build rapport through meaningful, relevant patient interaction over the phone.As a daily user of technology, you are comfortable setting up and accessing the equipment that is provided and troubleshooting technology issues as necessary.You are conscientious and have excellent time management skills.How you’ll contribute: You will work independently and manage a monthly allocation of patients ensuring that all patients assigned to you are cared for. You will optimize our CCM/RPM platform to ensure service is consistent and compliant. You will be trained to navigate multiple screens (CCM/RPM platform and applicable EMR ) and accurately document all information discovered each month. With a goal of speaking with 90% or more of your patients, you will make multiple attempts to reach each patient each month and create/update their individual Care Plan so their doctor has the most up-to-date information to aid in the patient’s care. Although you will be working from your home, you will be a team member alongside other like-minded, compassionate clinicians who support each other and are dedicated to excellent patient-centered, non-face-to-face care.ResponsibilitiesMeet production goals as outlined in Performance Standards (separate document).Maintain HIPAA compliant computer access, including only secure means of handling and forwarding PHI (e.g., no emails, texts, or phone messages).Follow standard workflows and questionnaires to maximize patient interactions and documentation.Monthly, telephonic interactions with patients, to achieve:Updated current health statusMedication reconciliation & complianceAppointment remindersPatient accountability regarding physician prescribed treatment plans, goals, monitoring, etc.Coordination of specialist consults, labs, diagnostics, etc.Encouragement of preventative health services, vaccinations, screenings, etc.Manage the communication of information necessary to share with practice on patient’s behalf.QualificationsClinical credentials, to include CMA, LPN, RN, BSN, or other qualified background as approvedMUST SPEAK FLUENT RUSSIANMinimum 1-year experience in clinical setting or patient environmentExcellent verbal communicator, demonstrates empathyUnderstanding and application of medical terminology as requiredComfortable interacting with and assessing status of patients remotely, active listenerOrganized, thorough documentation skillsSelf-directed, ability to prioritize tasks, solid time management skillsCommitted to excellence in patient care and customer serviceHigh Speed InternetHIPAA compliant area in home to conduct Virtual Care ServicesJob Type: Full-timePay: $20.00 – $25.00 per hourBenefits:Flexible scheduleProfessional development assistanceSchedule:8 hour shiftSupplemental Pay:Bonus payEducation:Bachelor’s (Required)Experience:Clinical: 2 years (Required)Language:Russian (Required)Work Location: Remote
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