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Job Details:
Position Name : Patient Navigator: Front desk
Location: New York State
Job ID : 3390c4a22d96721d
Description : JOB DESCRIPTIONPOSITION: Patient Navigator: Front desk receptionDEPARTMENT: Front OfficeREPORTS TO: Operations ManagerJOB SUMMARY: Top New York area plastic surgeon is looking for an experienced, energetic, and efficient front desk patient navigator for his offices in Manhattan and Long Island. In this role you will be responsible for greeting patients upon arrival at the office and coordinating their visit with appropriate staff members in an efficient and pleasant manner; Provide effective communication with patients; Scheduling appointments; Product and service sales; Clerical work.EDUCATION AND EXPERIENCE: Experience in a similar capacity involving direct communication with the public, preferably in a medical or retail setting.High school graduate.ESSENTIAL SKILLS AND ABILITIES: Superior interpersonal and communications skills.Outstanding listening skills and ability to empathize with others.Appropriate sense of discretion in dealing with varied and difficult situations.Ability to convey a positive attitude in all dealings with others, whether patients or staff members.Exceptional personal organizational skills.Attention to detail.RESPONSIBILITIES: Office Triage: Greets each patient warmly upon arrival, determines needs, and ensures efficient transfer of care to other staff members as appropriate.Confirmation of Patient Information: Confirms with each patient upon each visit that patient information on file with the practice is accurate and up-to-date. Accurately records updates and corrections as needed.Monitoring of Waiting Room: Regularly checks patients in the waiting room to ensure each is comfortable. Informs clinical staff of status as needed. Ensures environment is orderly and clean.Telephone Calls: Responsible for answering telephone calls to the practice. Greets each patient warmly, listens carefully, then directs the call appropriately.Clerical Duties: Provides assistance with all paperwork, scheduling, data entry, and other tasks as required.Other Duties: Performs other duties and assumes various responsibilities as determined by the supervisor.Job Types: Full-time, Part-timePay: $22.00 – $25.00 per hourBenefits:401(k) matchingSchedule:10 hour shiftWork Location:Multiple locationsWork Remotely:NoWork Location: Multiple Locations
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