[New Job Opening] Practice Coordinator, Mental Health job Vacancy in Remote


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Job Details:
Position Name :
Practice Coordinator, Mental Health
Job ID :
Description : The Opportunity
The Mental Health Practice Coordinator will report directly to the Practice Manager, providing direct administrative and project support for our growing 24/7 telemedicine practices. Primary responsibilities will be coordinating physician schedules, patient rescheduling, referral, and prior authorization support, assisting in implementation and roll out of new product offerings and ensuring that staff physicians feel supported in their day-to-day role in virtual healthcare. The candidate will work closely with stakeholders across Teladoc Health, including Provider Relations, Physician Credentialing, Planning and Delivery as well as the Clinical Operations Care Team.
Monitors providers’ schedules to ensure that physicians maximize opportunities for efficient patient scheduling and timely patient flow in a virtual care setting. Schedules/Reschedule Physician clinics as needed.
Aids in referral management and billing processes. Act as a resource for clinicians and Care Team staff. Obtains referrals as instructed by providers; completes prior authorizations as needed.
Provides administrative and technical support to physicians for CME (Continuing Medical Education), financial reimbursement, licensing as well as other admin tasks as assigned.
Answers provider requests and/or escalate provider requests appropriately to ensure physician receive timely information to concerns.
Supports new physician onboarding by closely monitoring the credentialing and training progress to assure candidate is successfully processed internally by start date.
Partners with credentialing team to stay ahead of physician license approvals, renewals, and expirations to ensure there is not a lapse in physicians’ ability to provide care.
Provides ongoing feedback to manager regarding training needs, physician performance and process improvement.
Assists operations leadership and medical director with department staff meeting agendas, and maintains attendance, minutes and follow up items.
Participates in performance improvement projects and may perform other similar and related duties as required.
Comply with company policies and procedures.
Other duties, as needed.
Candidate Profile
High School Diploma required, Bachelor’s degree preferred
2-4 years’ experience in related industry
2-4 years of healthcare experience required, or direct experience working in an healthcare environment, preferably in mental health department
Position relies heavily upon communication; must have excellent oral and written communication skills to succeed
Customer service oriented
Previous experience directly supporting physicians
Ability to function in a fast-paced environment and to be able to meet deadlines
Must be well-organized and a self-motivator
Works well with others and is a team player
Interacts effectively with staff, employees, managers, and physicians
Must be able to generate reports and documents
Why Join Teladoc Health?
A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.
Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.
Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.
Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.
Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.
Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.
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