[New Job Opening] Associate Application Packaging job Vacancy in Mumbai, Maharashtra

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Job Details:
Position Name :
Associate Application Packaging
Location:
Mumbai, Maharashtra
Job ID :
15bafe168feae656
Description :
Description
About this role
Team Overview
Digital Workspace Operations team is responsible for the end user experience of all BlackRock employees. Packaging Team under Digital Workspace Operations is responsible for packaging of all software used by global users on different platforms including Desktop, Laptop, VDI, Citrix, MAC etc. Team is also responsible for Deploying applications to global users and managing the updates and patching requirements. Software vulnerability and End of Life management is also the key focus for the team. Team some various migration projects for packaging scope and provide high level support for application issues. Team is majorly based in Mumbai with small presence in London and Delaware.
Key Responsibilities
Create application package in MSI and/or Virtual format (App-V 5.0) for Windows (Desktops & Citrix) and Casper packages for Mac.
Deploying packages through SCCM to production and global users.
Assist in handling internal packaging QA process
Perform complete end to end packaging activities include source validation till deployment and production support
Engage internal customer to obtain packaging requirements and create technical documents with solutions to meet requirements and scale to large environment.
Ensure prerequisites or dependencies as well as BlackRock packaging/deployment standards are accounted for in the solution delivered.
Engage Application Owner/Developer/Vendor to assist with technical configuration when necessary.
Handle multiple requests to ensure all packages are delivered within SLA & meet the business emergencies.
Perform internal testing/quality assurance to ensure package complies with standards.
Coordinate testing and User Acceptance Signoff with application owner.
Remediate issues discovered during testing or deployment.
Stage deployments to the target audience using SCCM for Windows or Casper for Mac.
Create change requests in change management system when applicable.
Provide L3 level support on package functionality or deployment issues in production.
Engage with project teams as needed to provide packaging and deployment support.
Provide L3 level support of desktops, laptops, and Virtual desktop environment.
Drive process improvements and Automations to increase effectiveness and Quality.
Experience
7-10 Yrs of professional experience in IT Industry
Experience on supporting production issues global outages and act as highest escalation point for application issues
Experience on evaluating new tools and technologies (cloud) in Digital Workspace
Knowledge of MSIX, Intunes and Azure and hands-on experience will be good
Knowledge of SCCM Administration side e.g Patch handling, OS deployment, reporting and Task sequencing
Knowledge and experience on critical User collaboration tools like Teams, Webex, O365, Onedrive etc,
Knowledge of ticketing and workflow tool e.g., Service-Now, Jira
Knowledge of SQL queries and .NET programming would be added advantage
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.
BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.
Disclaimer : Applicant must check the company profile before joining Bizplusapp.com is no way responsible for any loss.

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