[New Job Opening] Automation in Application Development Application Tech Support Practitioner job Vacancy in Bengaluru, Karnataka

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Job Details:
Position Name :
Automation in Application Development Application Tech Support Practitioner
Location:
Bengaluru, Karnataka
Job ID :
e0a67dac5cfd231e
Description :
About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 624,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com
Accenture | Let there be change
We embrace change to create 360-degree value
www.accenture.com
Project Role :SW/Application Tech Support Practitioner
Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Management Level :8
Work Experience :8-10 years
Work location :Bengaluru
Must Have Skills :Automation in Application Development
Good To Have Skills :Test Automation Strategy
Job Requirements :
Key Responsibilities : High Exp Domain Expertise ie Hybrid Full Stack Infra or App Dev Eliminate the redundant efforts between L2 and L3 teams Responsible for the availability of the service to help system performance Improvement Create Standard Operating Procedures SOPs, self-help and self-service scripts for resolution of repetitive scenarios Post mortem Domain Test automation Monitoring and health checks Help Build Known Error Databases Advanced competency in SRE tools Set up and implement Monitoring and alerting
Technical Experience : High Exp Domain Expertise ie Hybrid Full Stack Infra or App Dev
Professional Attributes : Adaptability and good communication skill
15 years of full time education
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