[New Job Opening] Client Services Implementation Specialist job Vacancy in Personal Group, Bromsgrove

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Job Details:
Company name : Personal Group
Position Name :
Client Services Implementation Specialist
Job ID :
Description : An exciting opportunity has arisen for an Implementation Specialist to join our busy Client Services team role for our Let’s Connect business, working directly with our clients to ensure their employees (our customers) receive their high spec Tech as ordered!Our clients are busy HR teams who use our salary sacrifice benefit programme to allow their employees to buy the latest consumer tech products spreading the cost through their salary, either by salary sacrifice (saving on National Insurance) or net pay arrangement.What will I be doing?Reporting to Client Services Manager, the Implementation Specialist will work directly with our clients to ensure that the benefit scheme is planned and delivered smoothly. A highly organised collaborator, this person will work with a variety of teams to ensure success, including marketing to ensure that communications are planned, with Production to ensure the app team have everything they need, with delivery to ensure that collectively, we deliver the very best experience to our clients and their employees on go live date. After Go-Live this person will support the implementation reviews with clients and internal teams, suggesting and implementing continuous improvements in our implementation plans so we get better every time.What are we looking for?Experience of working with employee benefits would be a real advantagePrevious implementation or project coordination experienceStrong and demonstrable relationship building skillsExperience of managing clients’ expectations and finding solutions to their challengesStrongly self-motivated, someone who can work with minimum supervision and keep self and others to deadlinesCollaborative teamwork is essentialExperience using project management softwareIntermediate excel skills with the ability to produce detailed reports and analyse dataExperience of delivering information and data requirementsAbility to take corrective action and make decision to ensure project delivery is kept on trackResource management and task allocationMicrosoft Dynamics Nav experience would be an advantageWhat’s great about the role?We are a very close knit, fun and supportive team and will always pull together to ensure the best for our clients!BenefitsHybrid working between home and office25 days annual leave with option to purchase additional holiday daysPrivate Medical InsuranceEmployer contributory pensionFree travel insurance for you and your familyLife assurance – 4 x salaryPractical Health PlanSalary sacrifice options include big technology purchase discounts, retail discounts platform, car lease schemes, share ownership plan and more….Why Let’s Connect?Let’s Connect have been part of Personal Group since 2014 and specialise in providing technology employee benefits – offering staff the latest consumer technology products like Samsung and Apple, spreading the cost through their salary, either by salary sacrifice (saving on National Insurance) or net pay arrangementJoining us will give you the chance be part of a dynamic company that is constantly looking for ways to support our clients in engaging their employees.The office isn’t easily commutable by public transport so you will need a full driving licence and your own transport.If you have previous experience working in a customer focused role, excellent communication skills and are passionate about achieving positive outcomes and building rewarding relationships we would love to hear from you!Other roles that may find this opportunity interesting are Junior Analyst, Project Coordinators, Junior Project Coordinator,To apply for this role, click HEREBack to CareersJob Type: Permanent
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