Are you looking for a Job in Cloud Operations Team Lead Field then this post may be relevant to you.
Job Details:
Company name : Callsign
Position Name : Cloud Operations Team Lead
Location: Manchester
Job ID : 7093441230d0107c
Description : Company background
We are an identity fraud, authorization & authentication company, solving the challenges that organizations face in getting their users on to & interacting with their digital platforms.
Our Intelligence Driven Authentication recognizes users by combining deep learning insights – derived across device, location and behavioural data – with personalized and contextual customer journeys. As a result, users can get on with their digital lives whilst businesses improve customer engagement, increase productivity and reduce the risk of fraud.
Role Specifics
We’re looking for a Cloud Operation Engineer to act as a shift lead overseeing 2-3 other engineers in a Network Operations Centre (NOC) environment. The shift lead will help the team ensure 24×7 maintenance of the availability and performance of servers and systems across the enterprise.
Day in the life
Shift work in a 24x7x365 NOC environment
Coach, mentor and train team members
Provide daily application and infrastructure reports
Monitor the platform(s) performance and availability (including vendors)
Monitor performance and maintain systems according to standard operating procedures
Help building and maintaining standard operating procedures
Requirements
Process oriented with a strong attention to detail and follow-through
Have prior managerial experience
Excellent interpersonal skills
Experience supporting a 24×7 Operational environment, requiring shift support
Strong technical analytical and troubleshooting skills, and possess an ability to explain technical concepts
Good working knowledge of public cloud environments such as AWS, Azure or GCP
Strong working knowledge of Linux operating systems and administration
Experience with containerization as well as container orchestration platforms like Kubernetes
Extensive experience with administering and deploying to cloud-based environments
Ability to operate in complex, highly secure and highly available, operations environments and interact with the technology domain experts required to maintain those environments.
Working knowledge of TCP/IP networking and app-level protocols (e.g. HTTP request/response flow and REST APIs)
Experience with distributed or microservices architecture, and event-driven architecture
Experience overseeing enterprise applications at scale, including N-tier or multi-platform applications
Experience with SQL and NoSQL databases
Experience with Infrastructure as Code (IaC) and cloud provisioning tools such as Terraform
Experience building and packaging images and containers using tools such as Packer
Strong working knowledge of version control systems such as Git
Experience with issue tracking and ticketing systems
Highly comfortable with command line shells (e.g. bash, zsh, etc.)
Working knowledge of modern scripting or programming languages such as Python would be a plus
Experience working with APM/IPM tools such as NewRelic.
Good verbal and written communication skills
Benefits
Benefits
Health Insurance – single
Life Insurance
Employee assistance program
3 months full pay maternity & 2 weeks full pay paternity (if the statutory minimum is met)
25 days of annual leave + Callsign Bank Holiday (not included in holiday allowance)
Free Financial Advice
Optional
Cycle to work scheme
Wills and Estates – our benefits provider has partnered with a third party who offers a discount
Home Utilities our benefits provider has partnered with a third party who offers a discount
Cycle Insurance
Health cash plans
Cyclist protection
Discounted gym membership
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