[New Job Opening] Deputy Director Treasury and Fare Collection job Vacancy in Baltimore, MD 21202

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Job Details:
Position Name :
Deputy Director Treasury and Fare Collection
Baltimore, MD 21202
Job ID :
Description : Maryland Transit Administration
Deputy Director Treasury and Fare Collection
DOT Executive IV (8031)
Executive Service
*This position serves at the pleasure of the appointing authority*
Open to all qualified applicants
**Bilingual applicants are encouraged to apply
Are you seeking a job where your work is rewarding and provides excellent benefits?
The Maryland Transit Administration (MTA) invites you to apply today to be considered for a position that provides customer service to the citizens of Maryland every day. The MTA is one of the largest transit systems in the United States and is seeking dynamic and energetic individuals to join the MTA team.
Maryland Department of Transportation’s Maryland Transit Administration is seeking qualified candidates for the position of Deputy Director of Treasury. This position assists the Director in performing the day-to-day activities for the Office of Treasury. This is accomplished by determining the organizational needs of Treasury and assisting the Director in organizing, supervising, coordinating, and changing the divisions within the Office of Treasury including Revenue Control, Transit Store, Fare Collection Equipment Maintenance, Treasury Information Technology, CharmCard®, CharmPass, Business Planning & Data Analysis, and Reduced-fare Certification. The Deputy Director will support the achievement of the fare system upgrade by assisting the Director and leading the development and implementation of various aspects of the project. This fare system upgrade/replacement implementation is scheduled to proceed through 2025. This position is responsible for an annual office budget of $10 million and a capital budget of approximately $2-5 million.
This role also provides strategic guidance and establishes policy for the MTA fare programs and oversees the coordination of all impacted departments in participating in the MTA fare system activities including Operations, Finance, Treasury, IT, Customer Service, Planning, and Marketing.
The Deputy provides critical management of the implementation of the new fare system including overseeing MTA staff with respect to their specific implementation responsibilities and facilitating participation, input, and decision-making of MTA staff and senior management. This position plans, develops administers, directs, and manages the continuous evolution of the Maryland fare system, including enhancements of the transit benefits system; an app-based sales system, a Retail Point of Sale system, and the customer autoload system.
The Deputy will oversee the development of new retail smart card centers and the interface between those centers, MTA customers and the Customer Service Center, MTA Finance, and the State Treasury.
This position is responsible for the development, implementation, and oversight of reconciliation procedures for cash ($60 million), smart card, mobile apps, credit cards, and other revenue streams. The deputy is responsible for reviewing and analyzing ridership and revenue numbers from the fare collection system.
The Deputy serves as project liaison and leads staff to the Regional Partners (WMATA, VRE, Northern Virginia Partners, Montgomery Ride-On, and Prince George’s County The Bus) and MTA senior management for decision-making, ongoing business policies, and adopting procedures for an integrated regional smart card system.
The Deputy Director also manages three multi-year $2-5 million task order contracts for agency use. This allows individual departments to request consultant assistance as needed.
MDOT offers a generous and competitive benefits package. You can learn about our amazing benefits here: MDOT Benefits Guide
Education & Experience: Bachelor’s degree from an accredited college or university.
Experience: Eight (8) years of experience in administrative or professional work. Four (4) years of this experience must have involved one or more of the following: the supervision of other employees, overseeing and coordinating the general operations of a unit, applying rules and regulations, or exercising responsibility for the development of policies or procedures.
Experience should include at least four (4) years in middle management or higher-level capacity managing in a public or private sector urban transit agency and/or experience in large transit operations or transit property or similar industry.
The ideal candidate will be a successful team-builder and change agent, with at least (3) years Treasury related experience, including program management, service contract compliance, Point of Sale software, internal controls of sales and payment transactions, and experience in a unionized setting. He/she will be thoroughly abreast of the transportation/transit trends, including fare systems software, hardware and processes transit initiatives, and emerging transit projects globally, nationally, and within the local communities.
The focus is on a leader with experience in organizational turnaround and program expansion within the public sector.
This statement contains a Selective Qualification, which is more focused in scope than the Preferred Qualifications for this classification. Selective Qualifications are utilized when the position requires specific or bonafide occupational qualifications (i.e., knowledge, skills, or abilities).
1. Additional experience in administrative or professional work may be substituted on a year-for-year basis for the required education.
2. Additional graduate-level education at an accredited college or university may be substituted at the rate of 30 semester credit hours on a year-to-year basis for the required general experience.
U.S. Armed Forces military service experience as defined under the Minimum Qualifications may be substituted for the required education and experience on a year-for-year basis.
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