[New Job Opening] FEMALE Front Desk, Patient Coordinator job Vacancy in Dubai


Are you looking for a Job in Healthcare Field then this post may be relevant to you.
Job Details:
Position Name :
FEMALE Front Desk, Patient Coordinator
Job ID :
Description : CANDIDATE MUST BE ABLE TO JOIN IMMEDIATELYTo deliver exceptional Customer service to new and existing customers.To provide the support necessary to ensure the registration process and enrolment in a manner that exceeds both internal and external customer needs and expectations.Must be people oriented.Maintain courteous relationships with patients and customers over the phone / email.Will be responsible for general office management / Facilities management.To perform as a receptionist and cashier.Ensure customers are registered in a timely manner.Coordinates booking of appointments to optimize schedules.Will be responsible of procurement.Will be required to produce operational reports.POSITION QUALIFICATIONS: High school graduateEnglish proficiency essentialComputer literacy, must be proficient in Microsoft Excel, Word and Outlook.Customer service skills / experiencePeople orientedPolite and respectfulExperience managing small teamsPrevious cashiering experience will be a plusPrevious experience in Healthcare industry will be a plusPrevious experience in Hospitality will be a plusJob Responsibilities: Guests RegistrationRegister patients and members according to established protocols and standards.Ensure the right entry of financial details for patients.Ensure having updated patients details.Appointments CoordinationSchedule & book appointments appropriately as requested.Remind patients regarding their appointments and Confirming through SMS and phone calls.Handle reschedules and cancellation of appointments.Screening patient information during telephone call regarding details.CashieringEnsures insurance & finance documentations are completed according to established criteriaCollect payment, issues receipts and complete designed cashier report.Follow up on all cash outstanding, note all remarks & resolve late charges.Business DevelopmentSupport Business Development DepartmentAnswer product and services enquiries over the phoneContact potential patients to offer services.Operations ReportsProficiency in Microsoft Excel RequiredProficiency in Outlook environment RequiredABLE TO JOIN IMMEDIATELYFEMALE APPLICANTS ONLY WILL BE CONSIDEREDOnly shortlisted candidates will be contactedJob Types: Full-time, PermanentSalary: AED3,000.00 per monthApplication Question(s):Are you able to join immediately?Are you currently in Dubai?Education:High school or equivalent (Preferred)Experience:Clinic Reception: 1 year (Preferred)Customer Service: 3 years (Required)Hospitality: 2 years (Preferred)
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