[New Job Opening] Highways Liaison Officer job Vacancy in Chelmsford


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Job Details:
Position Name :
Highways Liaison Officer
Job ID :
Description : Contract: Essex Highways
Location: Chelmsford
Contract Type: Permanent
We are currently looking for a Highways Liaison Officer to be based out of Chelmsford
The Highways Liaison Officer will act as the key interface between the Highways Directorate and a wide range of stakeholders and partners; enhancing customer service and communications by obtaining information and feedback from stakeholders and partners on the effectiveness of Highway information and service delivery to inform the development if our localism agenda.
The Role
Provide a main point of contact and liaison for all stakeholders so as to support high quality communication about relevant Highway issues, agendas and initiatives.Develop, maintain and enhance relationships with key stakeholders, including District, Borough, Parish councils and other community groups to enhance the effectiveness and delivery of highway services.Provide the contact point for all applications associated with the Localism budgets and to ensure that all checks and audits on all proposals are carried out. Any resulting feedback on issues to be passed back and explained to the requesting body.Maintain systems and processes that have been set up to provide all interested parties associated with information on progress and its position of proposals in that process.Develop and operate a customer care framework ensuring all customers complaints and are dealt with efficiently and effectively.Develop and manage systems and protocols to support the planning, delivery and evaluation of customer satisfaction levels.
About You
High level written and verbal communication and interpersonal skills.Proven ability to understand and interpret complex issues and information.Word and Excel to an advanced level is preferred.
At Ringway Jacobs we recognise that our people make the difference, and in order to do what we do well, particular care is taken in nurturing and investing in our people. That’s why you will always be given the opportunity to utilise your expertise and develop your career.
In return for your hard work you will receive:
Competitive salary
Opportunity to purchase up to 10 days extra leave
A variety of discounts through our “RJ Rewards” app, including restaurants, holidays, days out etc
Life Assurance
Employee Assistance Programme
Pension scheme
The Company
We are Ringway Jacobs, a leading highways service provider working with local authorities across the UK. Formed in 2005, specifically to provide road network management solutions to local government, our unique blend of engineering capability, innovation and customer care make us the best in class. We support over 10,000 miles of highways, 10,000 miles of footway, almost 7,800 miles of public rights of way and 242,000 street lights. We excel in delivering safe, sustainable service excellence, through our passion, integrity and collaborative culture.
Ringway Jacobs is an equal opportunities employer. We wish to ensure equality of opportunity in employment and the fair treatment of all our employees.
If you require further details, please contact our Recruitment Team on 0330 311 2502 or e-mail them on careers@ringwayjacobs.com. This will take you to a login page, where you will need to create an account to continue your application. Once you have created an account you will be able to see where your application is up to and apply for other opportunities within Ringway Jacobs.
Should you require any reasonable adjustments to be made as part of the application process please contact us directly.
We have a dedicated recruitment team and politely request that agencies refrain from contacting anyone across our businesses with regards to speculative CV’s or offering to assist with our vacancies, thank you.
To find out more about what we do click here – www.ringway-jacobs.co.uk
Disclaimer : Applicant must check the company profile before joining Bizplusapp.com is no way responsible for any loss.

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