[New Job Opening] Instructional Designer – L&D, Cash App job Vacancy in Portland, OR

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Job Details:
Position Name :
Instructional Designer – L&D, Cash App
Location:
Portland, OR
Job ID :
8ab1ed944732cbdd
Description : Company Description
It all started with an idea at Square in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, and save to our millions of monthly active users. We want to make the world’s relationship with money more relatable, instantly available, and universally accessible. This is our mission, and it’s why working at Cash App means so much more than a job.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward creativity, collaboration and impact. We’ve been a distributed team since day one, and we’ve got offices and remote teammates across the globe. Our offices are great, but many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
Check out our locations, benefits, and more at cash.app/careers to learn more!
Job Description
What does Cash L&D do?
We’re here to help the Cash Customer Operations (CCO) Team learn and grow! The Cash App Learning & Development (L&D) team ensures that the CCO Team is equipped with the knowledge and skills they need in order to be successful in their role, as well as provide opportunities for further career growth and development. Our primary focus areas include new hire training, leadership coaching, systems and product knowledge, learning content development and on the job performance support.
Job Summary
We are looking for a creative, entrepreneurial, tech savvy instructional designer who has experience in both eLearning and instructor led training development and is passionate about our mission of economic empowerment. In this role, you will be focused on creating and/or optimizing effective, clear, and engaging learning experiences that drive high performance across the Cash Customer Operations Team and the Risk Operations Teams. There are a broad range of opportunities including soft skills development, building product and system knowledge, workflow efficiency, and targeting behaviors that will have the greatest impact on performance. It’s demanding but incredibly rewarding!
The ideal candidate is a self-motivated team player with a strong sense of ownership and a “get things done” attitude. You’re effective at managing multiple projects at once, very detail-oriented and organized, like to be busy and productive, learn quickly, and have a track record of being adaptable in a fluid, high-growth environment.
What you’ll do:
Conduct full scale training needs analysis to design learning solutions that will close performance gaps, roll out initiatives, and prepare CCO Leaders and Team Members to succeed.
Manage the instructional design process end-to-end from project scoping, design methodology, evaluation and measurement through to the development and implementation of the final product.
Work with SMEs and key stakeholders to understand needs, create design documents and gather insights that will ultimately impact the effectiveness of the learning solution.
Utilize instructional design methodologies such as ADDIE and/or SAM to design a solution that will achieve defined instructional objectives.
Develop blended learning experiences consisting of instructor led training, eLearning, and performance support resources.
Advise on technological learning solutions and methodologies to enhance the efficiency and effectiveness of learning programs.
Provide recommendations and partners as appropriate to accurately measure the impact of learning programs.
Qualifications
5+ years of experience in designing and implementing learning programs in a business setting.
A degree in instructional design, education, learning and development or its equivalent.
Experience designing blended programs including; e-learning development, instructor led training, virtual training and performance support.
Well versed in eLearning authoring tools (Articulate, Captivate), Adobe Creative Cloud, and LMS platforms.
Proven success with project execution, establishing priorities and meeting swift deadlines in a fast paced and rapidly changing environment.
An eye for visual design and a passion for creating great user experiences.
Excellent written and verbal communication skills.
A willingness to roll up your sleeves and get your hands dirty to understand the problems that face our customers and our team.
Experience consulting with senior business leaders/stakeholders.
Ability to be flexible, adaptable and solutions-oriented in the face of challenges.
Strong sense of urgency to drive projects to completion.
Locations: Atlanta, Philadelphia, Portland, St. Louis, US-Remote
Additional Information
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.
Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD54566975, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD54566975 is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.
Disclaimer : Applicant must check the company profile before joining Bizplusapp.com is no way responsible for any loss.

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