[New Job Opening] Library Assistant/Information Services job Vacancy in 937 Broadway, Myrtle Beach, SC 29577

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Job Details:
Position Name :
Library Assistant/Information Services
Location:
937 Broadway, Myrtle Beach, SC 29577
Job ID :
d30fdee3b7f8a740
Description : Job AnnouncementWhy work for the City of Myrtle Beach?The reason we exist is to serve our residents and tourists. By combining our unique talents to ensure the preservation of the natural beauty of our area, we are committed to building and sustaining a safe community where economic development and neighborhood enrichment can flourish while creating an unparalleled experience for all.How we accomplish our mission: Leveraging the diversity of our workforce to continually think and do things differently, the City of Myrtle Beach invests in the development of our employees by providing them with a working environment that serves to enhance their personal happiness and elevate their professional goals allowing them to create connections and innovations that can address some of the challenges our organizations faces.Job DescriptionCITY OF MYRTLE BEACH, SOUTH CAROLINACLASSIFICATION DESCRIPTIONCLASSIFICATION TITLE: LIBRARY ASSISTANT PTPURPOSE OF CLASSIFICATIONThe purpose of this classification is to perform a variety of clerical duties relating to customer service and the overall operation of the public library.ESSENTIAL FUNCTIONSThe following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.Performs high quality customer service functions in person, via telephone, email, and web chat; provides assistance and information related to library services, fees, procedures, programs or other issues; directs visitors to areas of library; provides collection information to patrons; assists patrons in locating books/reference materials, in using computer catalog, Internet and other library resources and equipment; registers new patrons; enters/updates patron information in computer; issues library cards; collects/records moneys in payment of fines, fees, or other library services; removes fine data from computer.Assists patrons with printing, photocopies, scans, and faxes.Checks library materials in/out; scans materials in library’s computerized circulation system; retrieves books from book drop; identifies reserved books; sorts/arranges materials on book carts for shelving.Places library books/materials in appropriate shelving areas; sorts and shelves books, magazines, newspapers, DVDs, audios, and other library materials in appropriate order; moves and shelves materials as needed; reads labels to ensure materials are arranged properly.Assists with processing library materials, including covering, labeling, and stamping. Assists with book and audio/video donations.Schedules use of library meeting/conference rooms by patrons or community organizations.Performs general tasks related to library operations, which may include changing and maintaining displays, opening/closing library, turning equipment on/off, or monitoring/straightening/cleaning public areas of library.Ensures patrons comply with all applicable rules, regulations, standards, policies and procedures; initiates any actions necessary to correct deviations or violations.Communicates with supervisor, co-workers, volunteers, library patrons, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.Operates a personal computer, hand held devices, general office or other equipment as necessary to complete essential functions, to include the use of library apps, word processing, spreadsheet, database, or other system software.Provides support for in person, virtual, and off-site library programs by preparing supplies, setting up/taking down tables and chairs, engaging with patrons and the public, and promoting library services.ADDITIONAL FUNCTIONSPerforms other related duties as required.The Information Services Department assists patrons with a variety of reference and technology needs requiring knowledge of current technology practices, patience, and problem-solving skills. Examples of assistance include; wireless printing, computer direction, scanning, email creation, library app assistance, personal device navigation, and locating desired material in databases and other digital or print library resources.Hours vary and may include a combination of morning, evening, and Saturday hours.Minimum QualificationsMINIMUM QUALIFICATIONSHigh school diploma or GED; one (1) year of experience in library or customer service work; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.COMPETENCIESCore CompetenciesThese competencies are identified by City of Myrtle Beach leadership and must be demonstrated by all employees across the organization.Self-Development – Is personally committed to and actively works to continuously improve him/herself; understands that different situations and levels may call for different skills and approaches; works to deploy strengths; works on compensating for weakness and limitsIntegrity and Trust – Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gainEthics and Values – Adheres to an appropriate and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preachesCustomer Focus – Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respectPublic Service – Demonstrates the competency of public servant by serving the needs of our community and going the extra mile to ensure our residents are taken care; shows attention to small detailsApproachability – Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower – getting informal and incomplete information in time to do something about itJob Specific CompetenciesThese competencies are specific to the essential functions of this jobCustomer Focus – Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respectFunctional/Technical Skills – Has the functional and technical knowledge and skills to do the job at a high level of accomplishmentPatience – Is tolerant with people and processes; listens and checks before acting; tries to understand the people and the data before making judgments and acting; waits for others to catch up before acting; sensitive to due process and proper pacing; follows established processesApproachability – Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower – getting informal and incomplete information in time to do something about itOrganizing – Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful mannerSupplemental InformationPERFORMANCE APTITUDESData Utilization: Requires the ability to determine, calculate, tabulate, or summarize data/information. Includes performing subsequent actions in relation to these computational operations.Human Interaction: Requires the ability to provide gui
dance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations.Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.Verbal Aptitude: Requires the ability to utilize a wide variety of reference and descriptive data and information.Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division. May include counting, recording of counts, and basic measuring.Functional Reasoning: Requires the ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action.Situational Reasoning: Requires the ability to exercise judgment in situations characterized by repetitive or short cycle operations covered by well established procedures or sequences.Location: 937 Broadway, Myrtle Beach, SC 29577Job Type: Part-timePay: $12.60 per hour
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