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Job Details:
Position Name : Mental Health Advisor
Location: Home Based
Job ID : 64e7a3c1ec88c6a5
Description : Job Title: Mental Health Advisor
Location: Home-based
Salary: Up to £33,000 + excellent benefits package
Contract Type: Permanent
Hours: Full Time / Part Time (minimum 3 days a week)
About Us
Optima Health is a UK market leader in the provision of Occupational Healthcare and wellbeing services. Our aim is to improve the health and wellbeing of the UK workforce by supporting healthy high performance in our client organisations, helping them to achieve their full potential through their people.
We are a forward-thinking, rapidly growing organisation who are keen to invest in people and support them to ensure their long-term career progression. We are a company who are going places and we want you to come with us!
Optima Health not only provide an excellent package, but we also offer a structured induction and training programme in your first few weeks, with touchpoints all the way through and support from your managers. One of our core values is One Team, and growing and developing together is our key commitment. We offer tailored career development and opportunities for further training and qualifications, to support you in your career journey.
Role Summary
In response to management referrals, the Mental Health Advisor will deliver an initial wellbeing assessment of support needs for the client, and liaise with third parties as required to enable case resolution. They will produce management reports regarding fitness for work and working to defined ethical standards.
Main Duties and Responsibilities
Undertake a comprehensive 50-minute assessment of the bio-psychosocial factors impacting on performance or attendance at work, including report writing. The assessment will include: screening/triage; risk assessment; psychometric tools e.g. GAD-7/PHQ-9; problem identification and solution / intervention planning.Identify and recommend the appropriate route for case management or onward referral to facilitate case resolution.Use motivational interviewing techniques to drive /inspire changes in attitude or thought processes as part of supporting individuals to resolve issues by gathering information in a collaborative manner.Produce high quality reports for referrers in line with business standards.To maintain confidential customer and client records in accordance with the General Data Protection Regulations (GDPR) and Optima Health internal procedures.Liaison and/or referral to other internal or external specialists to enable case progression.Handle all cases in a professional manner, adhering to professional ethical standards.Manage and coordinate referrals using the internal process.Escalate any cases that are unlikely to be resolved in a timely fashion to ensure client satisfaction is maintained.Undertake ongoing professional development in line with business/professional body requirements.Lead by example and be an inspirational role model for the Optima Health values – One Team, Take Responsibility, Deliver on our Promises, Professionalism and Excellence, Continually Learn and Develop
Experience, skills and knowledge required for the role
You must hold a qualification in Mental Health, as well as membership to a relevant professional body (e.g. HCPC, BPS chartered member, BACP/NCS/UKCP, BABCP). Experience working in a similar Mental Health Advisor or EAP role is also essential for this position.
If you have a background in professional report-writing, particularly regarding occupational health or fitness to work, and are used to liaising with multiple stakeholders at different levels, this would also be beneficial.
You will need to be able to listen effectively and demonstrate empathy within a business environment. Excellent written and verbal communication skills, and the ability to adapt your communication style, are also a key part of this role.
Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation.
What Can We Offer You?
Competitive salary33 days annual leave, plus buy and sell holiday schemeBonus paid following completion of 6-month probationExtensive induction with ongoing mentoring and support from some of the top occupational health professionals in the industry, as part of our established training and development academyOpportunities for further training, qualifications, and continuous professional developmentFantastic pension schemeEye care test vouchersFlu jabsPerkbox retail reward and discount schemeCar discount schemeLife assurance
Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation.
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