[New Job Opening] Operations Specialist/Customer Services (9 Month Contract) job Vacancy in Dubai


Are you looking for a Job in Healthcare Field then this post may be relevant to you.
Job Details:
Position Name :
Operations Specialist/Customer Services (9 Month Contract)
Job ID :
Description : Why customer service at Stryker?
Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need. Stryker is also consistently listed as a ‘Best Place to Work’ and offers great benefits and perks – like tuition reimbursement and a wellbeing program! (*Benefits vary by country)
This position will be responsible for managing all activities related to clients invoicing process.
Support the Stryker operational service level agreements , as well as the organisations mission and values. Deliver exceptional customer experience to both internal and external customers and stakeholders. Contribute towards and support projects that drive continuous improvement, optimization, simplification, efficiency, productivity and cost effectiveness.
Run daily the “Orders to be invoiced” report from the ERP system
Timely issue the invoices based on the information regarding the sales orders ready to be invoiced
Send the invoices and the delivery documents to the clients (physically and electronically)
Cooperate with warehouse team with regards to invoiced goods to be delivered to the client
Properly document the Credit note request and obtain all necessary approvals, each time necessary
Electronically archive the credit note related documentation (client’s request, supporting additional information, approvals)
Issue the advanced invoice, on request and based on appropriate evidence
Follow up on advanced invoice status upon its closure
Report on the status of the invoices sent for clients’ confirmation, according to the procedure in place
Observe the rules for electronic and physical archiving of the invoices/delivery documents
Close communication with Sales representatives with regards to the priorities for the goods to be invoiced, providing accurate invoices status
Support any audit requirements with regards to the clients’ invoicing process
Academic qualifications / degree & relevant prior experience:
Key strengths / personal attributes for the role:
Previous experience with invoicing related activities
ERP experience is a must
2-3 year experience
English (intermediate level)
Very good stakeholders management (internal and external)
Time management
Self-motivated, detail oriented and very organized individual
Responsible individual, with a positive, proactive and supportive attitude
Ability to take ownership
Able to work under high pressure in a fast pace environment
Know someone at Stryker?
Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program at https://careers.stryker.com/referrals/
About Stryker
Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes.
We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com
Disclaimer : Applicant must check the company profile before joining Bizplusapp.com is no way responsible for any loss.

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