[New Job Opening] Product Manager job Vacancy in London EC1N

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Job Details:
Position Name :
Product Manager
Location:
London EC1N
Job ID :
f63e898cfe8a6cec
Description : We’re a multi-channel, multi-brand business serving millions of customers a day, with the UK’s largest loyalty scheme and an ever-evolving set of digital platforms. All of this equals over 1.2 billion transactions each year, presenting a volume, depth and complexity of data that few can match.
We don’t think we’re exaggerating when we say we have the most exciting data set in the country. And from the insights gained, we build scalable, high-performance products using cutting-edge technology that give our customers an amazing shopping experience – like our award-winning Smartshop app. In an inclusive, agile environment, you’ll have the space to be curious, to experiment, and to solve real-world challenges. And you’ll get to see your creations in the hands of millions of people across the UK.
A part of the Customer Contact team, our vision is to provide an efficient customer contact experience that increases our customer loyalty.
This role will be responsible for our back office automation and case management toolset. Working to reduce the cost to serve by automating and simplifying, modernising and transforming the customer and colleague experience.
As Product Manager, you’ll be focused on understanding customer needs for specific products, building and owning their product roadmap and delivering the strategy for their products. You’ll have a flair for creative problem solving and enthusiasm for supporting delivery of change through people and technology.
Working in Agile teams, you’ll build a highly collaborative relationship with your Engineering colleagues and support in defining, delivering and iterating features and finding creative ways to deliver great experiences for our customers.
You’ll utilise a variety of techniques to develop your understanding of the tech landscape and customer expectations of technology, using product metrics to prioritise their specific product roadmap effectively and seeking out data and insights to allow you to make informed decisions.
More about the role
You’ll support end-to-end delivery by maintaining a 90-day product roadmap, as well as a prioritised and estimated FY backlog
You’ll coordinate and report post-launch evaluation to validate that products work for customers or colleagues as designed and that value is delivered
Track both effort and value delivery identifying opportunities for cost reduction, using this insight to inform prioritisation of opportunities for the product
You’ll collaborate with other product teams and 3rd parties to launch new product features
Help identify necessary and/or desirable third-party technology to evaluate and select vendors Together with technology teams evaluate potential partner relationships
Monitor relevant industry trends and engage both internal and external teams as appropriate to build shared insight
More about you
Knowledge and understanding of a retail business and the technology landscape, and how to maximise the value that products can and will add
Understanding of Agile delivery and modern engineering team practices
Knowledge of technical product development principles and methodologies
Ability to translate business goals, technology strategy and market knowledge into a product roadmap that prioritises delivery of value and enables future business agility
Anticipating risks and opportunities, responding to escalations at pace and coaching others to find solutions based on your expertise
Ability to switch between strategic visioning and getting into the detail, being the authority in all aspects of your product
Awareness of existing and future stacks/interfaces for the product and how to develop these so they work seamlessly for customers and colleagues
A high level of team contribution, seek opportunities to provide input and support across the team and outside core areas of focus
As well as lots of on-the-job training and endless opportunities, you’ll get:
Colleague discount across our multi-brands – Sainsbury’s, Argos and Habitat
Holiday allowance
Bonus scheme
Pension plan
Special offers on gym memberships, restaurants, holidays, retail vouchers and more
Work-life balance is important to us, so we offer our colleagues as much flexibility as possible in line with the needs of their role. We trust them to decide how, where and when they work, combining remote and collaborative working with a flexible approach to hours, giving them plenty of time and space for life outside of work whilst delivering against our business goals.
Disclaimer : Applicant must check the company profile before joining Bizplusapp.com is no way responsible for any loss.

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