[New Job Opening] Production Assistant (D&AD Awards) job Vacancy in 64 Cheshire Street, London E2

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Job Details:
Position Name :
Production Assistant (D&AD Awards)
Location:
64 Cheshire Street, London E2
Job ID :
ff44f718317871ef
Description : Job Title: Production Assistant (D&AD Awards)
Reports to: Operations Manager
Role: Full time, Fixed-term contract: February/May 2022 (11-13 Weeks Contract)
Deadline: January 7th 2022
Interviews: W/C 17th January 2022
Location: London E1 Office working
Salary: £22,000 per annum
Hours: Monday – Friday (9:30am-5:30pm)
Flexibility will be required when working to deadlines and Judging period
About D&AD
Founded in 1962, D&AD is an organisation that is all about the pursuit of creative excellence within advertising and design – inspiring it, celebrating it and enabling it. A fundamental way of us achieving this is through our world class learning programmes which up skill the current and future workforce.
Whilst our remit focuses on the advertising and design industry there is a broader goal, to demonstrate the positive impact that creativity can have across education, the economy and within society.
Purpose of the Job
The D&AD Awards gather the world’s best creative work from across the commercial design, advertising, production and craft disciplines to be judged on more than 260 global creative leaders, practitioners and innovators.
We’re looking for an ambitious Production Assistant to join our Awards team, it’ll be your job to help support the administration and delivery of the D&AD Awards and make sure each piece of work submitted by our entrants is of the right standard and requirements to be judged.
Key Responsibilities
Customer EnquiriesDeal confidently and efficiently with incoming and out coming entry queriesProvide a high level of customer service to entrantsUse the D&AD query database to log and resolve all queriesAbility to work with entrants, find out their needs and objectives and offer support on entryWhen required assist the Business Development team to make outbound calls/emails to companies and individuals who may potentially enter the D&AD Awards
Cataloguing
Use the D&AD logging system to record and check entry dataProcess and file physical/digital entriesSort and open packagesQuality check moving image, stills and web/app entriesEdit awards entry media where necessaryIdentify and resolve problems with entries, contacting the entrant where necessary
Liaise with operations team and management to resolve complex problem If necessary support other Production Assistants across the Professional or New Blood
Awards during busy periods.
Online Judging
Ensure all the entries are processed to the right standard in time for online judgingLiasing with the judges to ensure they understand and complete the online judging process on timeResolve any issue that may be raised by the judges during the judging processKeeping management informed of any problems that may ariseEnsure all communication with the judges is consistent and in line with D&AD’s tone of voiceJudgingQuality control; ensure work is accurately prepared and displayed for judgingSupport change over of jury sessions and judging roundsSupport and assist jury managers during judging sessions when requiredHelp resolve any problems and queriesChecking credits (Individual and company names) are accurate and free of errorsUse the D&AD database to check and correct credits and imagesProofread written information necessary
Key Experience and Skills
Excellent proactive customer service both verbal and writtenThe ability to work both independently and cohesively as part of a teamStrong attention to detail and an ability to be flexible within all work mattersAbility to work effectively under pressure and to tight deadlinesFlexible approach to working hours, especially during judging periodComputer literacy-highly proficient in G Suite and MS OfficeWorking Knowledge of Adobe CC is desirable but not essentialA second language would be desirable but not essential
Personal Qualities
Comfortable working in a large teamYou love to learn and are excited by the prospect of a diverse workloadStrong communication skillsKeen interest in design and advertisingTrustworty and ReliableSense of humour
D&AD is committed to diversity, equality, equity, inclusion and respect for all. Providing a work environment in which all employees are treated with fairness, respect and dignity and which is free of discrimination, victimisation, bullying and harassment. At D&AD we are interested in every individual bringing their ‘Whole Self’ to work and this includes you!
If you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Our privacy statement can be viewed on the D&AD careers page. Due to the number of applications we receive, we regret that you will not be contacted unless you are
shortlisted for an interview. If you have not heard from us within three weeks of the closing date of your application you should assume that you have not been successful on this occasion.
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