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Job Details:
Company name : The Range UK
Position Name : Sales Manager
Location: Stockport SK1
Job ID : fcf8c4901829e4b6
Description : JOB DESCRIPTION AND SPECIFICATIONRole Outline: Job Title:SALES MANAGER Purpose:To be customer focused at all timesTo ensure all staff fully and efficiently carry out instructions and work in a safe manner in accordance with Company policies and procedures.Ensure the store’s cleanliness & presentation standards are met.Accountabilities:To take full responsibility for the smooth running of the store and to achieve maximum sales.To ensure that all staff are aware of all Company procedures, policies, rules and regulations and that they are adhered to at all times.To make sure the store has the highest standards of presentationTo ensure all audit requirements are met.Knowledge & Competencies:In order to succeed in this role you will be expected to have full control in the following areas:Communication: Ensure that all Senior Managers, Department Managers and Supervisors are informed of all aspects of aspects of the daily action bulletin and other store needs and that all Head Office deadlines are met.Security: Ensure that the integrity of the building, monies and goods within by controlling all keys, safes, exits, entrances, activation and deactivations of alarm system.Ensure that you are available to cover alarm call-outs, and that the information that the monitoring station has is up to date and relevant.Health & Safety: Comply with all Legal & Company Health & Safety regulations within the store for customers and staff.Liaise with the Public Fire, Health and Safety and Environment Departments and to keep up to date with the current legislation.Ensure the safe use of machinery, electrical equipment, manual handling and general housekeeping of the store.Keep written records of fire alarm tests, accidents and electrical testing.Keep all risk assessments up to date and ensure risk assessments are completed on all pregnant members of staff.Make sure the store has a fully functional and working Health & Safety committee; that meetings are held regularly and minutes published on the staff notice board.Personnel: Training: You must ensure that:o All staff are fully competent in the duties asked of themo All staff can work safelyo All staff have pride in their work.o You identify training needso All training is completed.Rotas: You must ensure that:o The weekly staff rotas are organised and adhered too The store has sufficient management and supervisor cover at all times.Staff performance: You must ensure that:o All staff are correctly adhering to the dress code, including name badges at all times.o You observe and maintain staff timekeeping at all times.o You monitor staff performance and motivation.Discipline: You must ensure that:o All staff adhere to all Company procedures.o You gain full productivity from all staff at all timeso You maintaining a pleasant working environment.Recruitment: You must ensure that:o All vacancies are logged at HR in Head Office.Merchandising and Stock Control: · Liaise with all buyers on all stock issues.· Ensure all promotional items are effectively displayed with POS.· Ensure all store presentation and merchandising meets Company standards.· Monitor all stock deliveries as per Company procedures and periodically spot-check vehicles entering and leaving site.· Ensure any stock movement i.e. in-store transfers has authorisation.· Ensure all customer collections and deliveries are signed for in the correct manner.EPOS: Ensure that all EPOS standards and legal requirements are monitored and upheldCheck that regular trading standards reports are completed and all issues raised are signed for in the correct manner.Daily Inspection: You are responsible for Pre-opening morning store checks to ensure that the checkout and customer service areas are clear, tidy and ready for start of business.Inspect each department within the store, checking the standards of housekeeping, merchandising and stock levels and identifying any problem areas.Allocate staff to position trolleys and baskets at the store entrance and ensure there are hand baskets available under scan-points around the storeInspect the warehouse – check on the daily delivery schedule, preparation of relevant areas to receive expected deliveries, and ensure that stock can move smoothly from warehouse to shop floor.Check the interior and exterior of the building for cleanliness and security.Check the rubbish and waste paper skips.Check fire exitsInstigate and monitor POSEnsure security and safety of staff and the building prior to the closing of the store.Financial: Review the sales figures dailySpot check all cash office monies including petty cash.Ensure all monies are banked and ready for authorised secure collection.Monitor all till discrepancies and investigations.Ensure all write downs and demics are recorded accurately each day and that Company procedure is adhered to.Monitor and authorise all staff purchases and discounts.Check customer refunds and credit notes each day to ensure correct authorisation.These tasks are not exhaustive and you may be required to carry out other tasks as required.Key Result Areas:You will be assessed on the following areas:Personal timekeeping and attendanceFeedback from your Senior Management teamThe general running of, and standards within your storeObserved customer interaction; taking into account any compliments or complaints raised by customers and / or other employeesKey Behaviours:Team workingStrong team player. Visible and happy to help other members of the team – keeps their word. Contributes to team objectives despite heavy personal commitments. Recognises skill gaps and potential for development both in oneself and others.ConfidenceProjects confidence – sells ideas well, and is self confident whatever the situation. Able to cope with deadlines and remain calm under pressure.Close to peopleUnderstands the needs of colleagues and customers. Manages the store to achieve the operational targets.ChangeFlexible in working within an ever changing working environment. Demonstrates commitment to change in the way they personally do things. Identifies barriers and works to remove them.Clarity of ThinkingThinks clearly and quickly about issues. Has an eye for detail and identifies critical information. Copes well with complexity. Uses the relevant information to make the correct judgment.EmpowermentUnderstands when to consult, involve or direct others. Always alert to the bigger picture and identifies what is important. Helps others to resolve complex problems. Able to influence individuals, using others to make an impact.PrioritisationAbility to work on own initiative. Knows the right questions to ask, and therefore identifies critical issues. Is able to deal with a number of tasks simultaneously by planning and organising priorities.CommunicationCommunicates in such a way that key messages cannot be missed.Key Relationships:- Store Manager, Deputy Manager & Departmental Managers- Retail Operations Manager- Regional Manager- Buying team- Other departments- Transport OperationsReporting to:Store ManagerJob Type: Full-timeSalary: Up to £24,000.00 per yearWork remotely:No
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