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Job Details:
Position Name : Senior Data Scientist
Location: Hullavington
Job ID : 235b63a4e572c89a
Description : The primary focus of the role will be using data science capabilities to drive insights back into the business to help answer critical questions that range from product improvements, spec enhancements to peronsalising the owner experience and finally driving improvements to proactive Care which will reduce intereactions into our Contact Centres, reduce returns and drive up NPS and repurchase.
The role will be responsible for helping define and oversee the Connected Intelligence Platform, Connected Control Tower and Data science toolset to ensure that the answers to these questions can either be self-served or provided through modelling and investigation of the data.
The role will collaborate with IT/GDF to develop the Connected data Platforms and analytics tool-sets required. And lead the collaboration and alignment of connected related analytics across all business data teams (e.g. Quality, Customer Services, Owners Experience, Supply Chain, RDD)
The role will be part of the Connected leadership and provide “Thought leadership” supporting the team and the VP Connectivity.
The role will oversee a team of Data scientists, analysts and Data ML Ops to provide
Leadership & coordination of Connectivity Data & Insights into the stakeholders
Concise Exec reporting
Daily Control Tower insight sessions
Cross-functional reporting
Reporting for areas not resourced
Cross-functional projects (i.e. improve spares forecasting using connected data).
Business leadership for IT/GDF to define the requirements for the Connected data platform and Control tower
Lead alignment with the rest of data business areas and analytics community
Leadership for Connected data team and beyond to ensure that the initiatives are validated, tested and monitored across multiple channels and markets.
Leadership for the model builds that are needed to drive insights and meet objectives
Leadership and direction in the Connected Data design reviews
Support and guidance to our 3P partners such as Google to ensure we leverage their expertise and tools whilst staying at the fore-front of data science and innovation
The role will need to have expertise within our core platforms, such as Google Cloud Platform, Python & R with Advanced SQL skills.
Working alongside other data analysts in the Group Functions and Markets to identify opportunities and make recommendations to drive the Connected KPI’s and targets.
In order to improve Owner Experience, Personalisation & Next Best Action, the role will assist the Journey team, in gathering data touch points for connected app interactions, so we can eventually start to optimise every single touchpoint on the owner journey and drive “Bought not Sold”
The role will help shape the way Dyson thinks about insight and analytics, and support data led activation across the business. You and the team will build the foundations and continue to drive value and data driven decision making through modelling and analysis in an agile environment.
This role is involved in one of our largest and most, extensive, insight-led projects using latest capabilities/developments in GCP and ML.
You will define and manage the relevant budgets within Connected for Data Science and the corresponding platforms, tools and training that the teams require.
Accountabilities
Accountable for the quality of data driven insight from the Connected data. This will include being the key contact amongst the categories directors who might need support on go to market strategies, new product launches and general health of our owner base within the categories and support data driven acquisition strategies
Accountable for the build, test and validation of the models for connected data ensuring they are robust, fit for purpose and deliver the outcomes required.
Accountable for the adoption of the services built and delivered for the stakeholders (RDD, NPI, Markets, Channels) and that they get used by the these groups.
Accountable for buipding a community of data analysts and stakeholders who share and learn from each other to drive incremental gains back into the business
Accountable for quantifying the value delivered from the Connected Data Science team to demonstrate value to the business
Accountable for the data governance, working with Privacy and Legal to get the appropriate PIA/LIAs before any data sets are combined/activated
Aacountable for how we drive the usage of our connected data to enhance Owner experience, so it is utilised across multiple channels for acquisition and retention purposes
Accountable for ensuring that the business stakeholders understand the value of our connected data and how it can benefit our both Dyson and our Owners
Accuontable for the Data Science roadmap to build and enhance models/platforms ahead of the business demand.
Accountable for global solutions ie models that work within both CN, Russia and ROW even if data resides within local firewalls.
Accountable for the budget required to deliver and work with IT for their budget needs
Accountable for building and maintaining a high-perofrming data science team that supports the Connected objectives
Skills required
Advanced SQL
Advanced Python and Tensorflow
Experience with GCP
Visualisation (Tableau, Looker)
Programming Language (R, Python)
Building Predictive Models for Commercial Use
Well adverse with Machine Learning (including feature engineering and calibration)
Good knowledge of statistics, machine learning techniques and data mining methods
Make Recommendations in aid of commercial strategy
A keen interest in problem solving and using scalable machine learning to solve the biggest data-related problems
Strong communication skills to tell the story from the data and present findings to project teams & senior stakeholders
Ability to prioritise and manage a busy workload, leading on multiple projects
Mentoring other team members, encouraging and inspiring junior members of the team
Collaborating with like-minded Data Scientists and analysts
Working closely with business stakeholders to drive business value through the use of data science and AI
At Dyson, it’s about more than our machines. We recognise that our success comes from our inventive people. We believe in including everybody and supporting you on your journey with us
Interview guidance
We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.
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