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Job Details:
Position Name : Senior Events Manager
Location: Remote
Job ID : 9d298cfdf192a4b8
Description : QS is a global leader in higher education services. We are the data analytics, performance insight provider and intelligence partner supporting university excellence across the world. Our student recruitment and enrolment solutions enable universities and business schools to connect with talented individuals that are seeking to further their academic progress and career development. Our portfolio of professional services includes consultancy, student mobility and academic partnerships management, and branding solutions.
We publish highly visible and influential rankings of international universities, including the QS World University Rankings® which reaches a global audience of hundreds of millions of people. QS keeps growing organically, through acquisition and by recruiting top talent across key regions.
The Role:
Reporting to the Head of Logistics, the Senior Events Manager is responsible for the logistics in support of optimal delivery of all physical, virtual and hybrid events in the Americas as well as assisting with the delivery of our world wide portfolio of events as required. The role is focused on the following key areas:
1. Sourcing and management of all venue and logistics for all physical events
2. The setting up and coordination of all virtual and hybrid events
3. Ensuring that content for all events is managed, procured and delivered in a timely and efficient manner in coordination with the Events Content Assistant.
Key responsibilities include:
In person events
Venue research and negotiation for in person events allocated to them, ensuring all within budget and based on the event brief provided to them. (Venue comparison, contract signing)
Control costs and manage all payments pertaining to your event, all event cost will need to be broken down by product. Budget management and reconciliation including financial reporting.
Dedicated contact for all regional related questions, responding to any changes or emergencies within the region.
Travel to in person events as the on the day Event Manager – Up to two weeks travel 2/3 times per year (may vary depending on schedule) Act as the point of contact and be part of the travel team, responsibilities include (but not limited to) venue set-up, monitoring, and troubleshooting in-house registration system, catering and AV on the day.
Logistics packs, floorplans and Venue briefs all prepared and accurate. Consistently informing stakeholders with updates/changes
Event App checking, set up QR codes, chase materials.
Health & Safety requirements from venues communicated and managed for events responsible for. Fully communicate internally to stakeholders.
Virtual event management
Set up, manage, and ensure all virtual events assigned are ready and completed in time. Quality checking all materials received and upload to the virtual platforms in a timely manner.
Manage event project plans for all standalone/bespoke events in region.
Working closely with the Customer success team to get all communication ready for their clients to be prepared and ensuring all “booth” materials are in place in time.
Working with the Event Content manager to ensure all pre-recorded content is received and uploaded on time to the virtual platforms.
Working virtual events as the Event Manager for several events in your region and others outside when required. Min of 2 events per week, and weekend working required.
Operational support when required and working closely as a team to ensure delivery of all our events are executed.
Working on guides and materials for virtual events when required.
Strong public speaking – Be able and willing to present and run virtual panels when required.
What’s in it for me?
This role will suit someone who enjoys working at scale (we deliver over 350 events per year), is quality and customer focussed ,experienced in the analysis and value of data driven decisions who is ready to take their career to the next level and to work within a team to support the growing needs of the business.
You will have the opportunity to influence and help shape the development of our event delivery strategy improving the way we procure venues, coordinate events and liaise internally.
This role will bring great opportunities for personal growth and to test and stretch yourself. You will also be integral to the onboarding and development of a new virtual/hybrid event delivery platform.
The ideal candidate will have:
An interest in the mission of QS to Representing QS Values designed to enable universities and business schools to connect with talented individuals that are seeking to further their academic progress and career development.
The ability to work at pace and scale.
A commitment to live our values of authenticity, helpfulness, independence and being ambitious.
Support and implement a test and learn culture within the events delivery team.
Provide consistent support with peers within the team and outside to ensure overall success within QS.
Demonstrated knowledge and experience
Essential
Proficiency in creating and managing event budgets
Evidence of providing an outstanding service to clients
Managing complex logistics and operations for at scale events/activities
Experienced at high-quality events and logistical solutions
Keen eye for design and attention to detail
Well presented, exceptional written and verbal communication skills
Excellent organisational and planning skills
Experience of managing suppliers and partners
Desirable
A network of exceptional logistics contacts across the Americas
An event management / project management qualification
Technical skills and qualifications
First degree in a relevant discipline
Meticulous administration skills
IT proficiency particularly around event management platforms and MS Office (particularly excel)
Excellent project management skills
Behavioural competencies
Teamwork and collaboration
Communication and Interpersonal skills
Problem-Solving Skills
Work Ethic
Flexibility/Adaptability
Interpersonal Skills
Creativity
Time Management
Attitude
Emotional Intelligence
Decision Making
Self-Awareness
Resilience
Collaboration
A few things that make QS a great place to work include:
Competitive package.
Flexible working.
Vibrant social environment and multicultural, multinational culture, strong team spirit.
Focus on welfare – ride to work scheme, global wellness team, Calm app, EAP and health plan, mental health first aiders, diversity and inclusion initiatives.
Strong recognition and reward programs – peer recognition platform, quarterly and annual awards, annual bonus scheme.
Support for volunteering and study leave.
QS Quacquarelli Symonds is proud to be a fair and equal organization where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and enable our business to thrive.
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