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Job Details:
Position Name : Social Media Content & Community Manager (London)
Location: London WC2N
Job ID : 59e4e04dec863bfc
Description : What we’re all about
At Monese, we push the boundaries every day to help people build themselves a better future.
We’re the mobile app alternative to banks, empowering hard-workers and heavy-lifters all over the world to thrive. Think gig workers, side-hustlers, go-getters, and all those working towards achieving their dreams.
With over 2 million sign-ups across 31 countries, we’re here to build a community where no doors are closed – and we’ve been named ‘Best Challenger Bank’ in Europe along the way.
It’s not easy to make big changes in the world, but we’re looking for the right people with enough ambition to help us go the distance.
What you’ll be doing
Here’s how you can join us on our mission:
By making a difference with your passion for social media, for content and for communities. By joining our growing community team, and spread your magic over our social content strategy and nurturing our online communities.
As our Social Media Content & Community Manager you’ll be responsible for planning, creating, editing and publishing content (with a heavy skew towards video and social media and other owned channels) on the official Monese social media networks. From creating monthly editorial calendars to implementing marketing strategies to deliver Monese’s brand message creatively, the Social Media Content & Community Manager is the link between our brand, Monese and our social media followers.
If you are a social media superstar, organised and self-sufficient, and loves creating engaging and witty content, reach out to us.
Role Specific:
Create content that nurtures community interaction and conversation
Design graphics for social platforms – capture and edit video for use on social media
Update and manage Monese’s social media channels (Facebook, Instagram, TikTok, Twitter, LinkedIn, Snapchat, YouTube, etc.) per our social media strategy
Plan and oversee all organic social campaigns, including partnerships with influencers
Measure the success of our social media activities by managing, monitoring and reporting on the performance of the posts and audience reactions
Engage with brand followers and fans on social channels
Advocating our brand and actively going out within the online communities to connect with potential customers
Conduct social media listening and actively listen to our audiences, address concerns, demonstrate an authentic social presence, and maintain productive partnerships
Monitor trends in social media tools and applications and facilitate new and alternative ways to leverage social media activities
Track and report on all social media metrics
Manage marketing efforts across social media platforms
Coordinating with different teams to get the ideas executed
What we’re looking for from you
At least +2 years of experience and solid knowledge of content creation, growing social channels and social media platforms
Knowledge of social media management tools and social media monitoring metrics (SproutSocial & mention would be a plus)
Creative thinker & self-starter mindset, genuinely interested in continuous learning
Strong empathy to understand our audiences’ challenges and issues and support them in finding solutions
Beginner’s mindset, driven by trial & errors and not afraid of failing
Great sense of humour, good at story-telling and passion for the social media industry
Excellent interpersonal, networking, communication, and problem-solving skills
Excellent English writing and editing skills, understanding the particular writing characteristics for social media, such as the use of keywords, hashtags, and the importance of brevity
What you’ll get from us
We love what we do, and we want to make sure you do too! Here are a few of the benefits we offer:
An unrivalled opportunity for growth at one of Europe’s leading tech startups
A flat structure with open communication where everyone has a voice
The chance to make an impact by helping to build a product used by millions of people across the world
A huge amount of autonomy and trust in a motivated international team
The opportunity to travel between our offices and collaborate across teams, cultures and communities (as travel corridors open)
A stack of modern technologies, including a MacBook as our hardware of choice
Generous stock options and highly competitive salaries
25 days of holiday every year to recharge your batteries
A learning and development support scheme with up to 10 days worth of paid time off per year
Flexible working between the office and home + flexing hours to fit the demands of life
Fun team events, activities, and office parties to enjoy with your colleagues
Your own Monese VIP account for free
A great employer pension contribution
Salary sacrifice options including a cycle to work scheme and season ticket loans
Enhanced and inclusive Family Friendly policies
Enhanced Sick Leave policy
Generous referral bonuses for your equally talented friends or ex-colleagues
We’ve got even more benefits in the pipeline for the end of this year including private medical cover, an increased employer pension contribution, access to a wellness platform and more!
How to join us
Sound like a role you want to get on board with? Click on the link to apply and share your CV and cover letter over to us!
At Monese, we’re an equal opportunities employer. We welcome applications irrespective of age, sex, disability, sexual orientation, race, religion, or belief. We make recruiting decisions based on your experience, skills and personality. We believe in employing a diverse workforce and making it central to our success.
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