[New Job Opening] Call Center Representative job Vacancy in Washington, DC

Are you looking for a Job in Healthcare Field then this post may be relevant to you.
Job Details:
Position Name :
Call Center Representative
Location:
Washington, DC
Job ID :
a7823bd39cadc035
Description : Pay: $52000 per year.
We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services.
Responsibilities
Take customer calls and provide accurate, satisfactory answers to their queries and concerns
De-escalate situations involving dissatisfied customers, offering patient assistance and support
Call clients and customers to inform them about the company’s new products, services and policies
Guide callers through troubleshooting, navigating the company site or using the products or services
Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
Collaborate with other call center professionals to improve customer service
Help to train new employees and inform them about the company’s customer management policies
What qualifications you will need:
High School Graduate / GED required
Bachelor’s Degree Preferred
If you find this opportunity compelling, we encourage you to apply for our Administrative Assistant opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!
Disclaimer : Applicant must check the company profile before joining Bizplusapp.com is no way responsible for any loss.