[New Job Opening] Customer Product Expert – Productologist job Vacancy in Dubai

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Position Name :
Customer Product Expert – Productologist
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Description : About us
Innovation is fuelled by the power of possibilities. A few years ago, it was virtually impossible to innovate because building software needed a degree, it was simply too expensive, too complex, too risky and ultimately too inefficient. That’s why only 16% of projects were ever done on budget and 78% failed.
We’re changing that. We’re flipping software development on its head and kicking out the notion that you need to be an expert or do boot camps to learn how to make your app. Builder.ai’s platform lets you order the perfect software app for whatever problem you’re trying to solve. Our AI powered assembly line brings together Lego-like reusable features and experts from around the world to bring world-class ideas to life – ANYONE’s world-class ideas.
Building software needs to be like ordering pizza – pick what you want, get recommendations for the features you need and simply wait till it’s cooked and ready for you.
Our human-assisted AI platform helps anyone build, run & scale tailor-made software. Everyone from the bakery in Riyadh and nursery in London, to large fortune 100 companies like the BBC or Pepsi.
Life at Builder
It’s a place where everything moves at lightning pace and most definitely not for the faint hearted. We celebrate diversity, push everyone to do more with less and yet provide a culture that allows everyone to experiment, push boundaries and learn by doing. Every Builder runs to our core value system of HEARTT (Heart, Entrepreneurship, Accountability, Respect, Trust & Transparency) and we’re always looking for team players, with a point of view, a sense of humility and a let’s-get-stuff-done attitude.
Our scale up is at the intersection of a quirky startup where designers and machine learning specialists work on problems together to savvy commercial teams working with finance folks to invent new business models. #WhatWouldYouBuild
Familiarity with how software is built (e.g. lifecycle)Speaking to our customers in a professional and respectful manner and representing Builder.aiDrafting product docs, user flows, and rough wireframes, and working with designers to refine the customer experience into a polished, shippable product.Capturing user requirements in a structured format, known as our Build Card (specification document)Clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to immediate manager where required.Work closely with the Sales Team, Designer and execution team to define the project scope and objectives.Manage project scope by assessing requirements changes, determining and conveying impact on time and risk.Manage client expectations, anticipates operational and tactical risks and tracks them.Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars.A minimum Bachelor’s Degree, with project management experience.
Nice to havesSomeone who has built an appSomeone who has been a product owner for a customer
Abilities (competence in doing something)
Learning new tools very quickly
Self-motivated, quick and assertive
Cool, calm, collected and collaborative work well under pressure and comfortable with change and complexity in dynamic environments.
Can shift readily between the “big picture” and the small-but-crucial details, knowing when to concentrate on each.
Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis.
Ability to develop project/product plans, manage individual deadlines and goals.
Ability to listen and understand a customer’s story and translate it into a technical specification document
Ability to explain complex matters in simple ways
Articulate, yet simple, in explaining features and functions
Skills (a learned skill)
Exceptional time management skills
Excellent writing and communication skills
Extremely detailed oriented and organised
Have the knowledge, skills and experience to be able to recognise when problems surface or potential problems are looming. He/she should be capable of taking on different challenges and making things possible even though they seem impossible at first.
OKR’s for the first 6 months
OKR 1 – Being able to accurately capture user requirements and translate them into a Buildcard (i.e. specification document)
OKR 2 – Being able to accurately translate the user requirements to Designers with an end goal of having tangible design assets for the customer’s product.
OKR 3 – Being able to collaborate with your counterpart in the execution team who will manage the Developers and QA
Health and wellness benefits
Performance-based bonuses and stock options
Employee friendly policies
Generous vacation and time off benefits, including paid holidays
Generally flexible working hours
Disclaimer : Applicant must check the company profile before joining Bizplusapp.com is no way responsible for any loss.