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Job Details:
Position Name : Hospital Carer Coordinator (Full Time, Permanent)
Location: Chichester PO19
Job ID : 2aa69b953be0f12d
Description : Purpose…
YOU will support CARERS during inpatient periods using your empathy, knowledge and/or professional or lived experience of caring and health and social care.
Carers registered with our Charity will rely on YOUR guidance and a listening ear, YOUR wellbeing support, organisation of peer support opportunities, help with planning for the future related to their care responsibilities and introduction to preventative services.
YOU will also raise awareness of the challenges that unpaid carers face and provide access to appropriate support for carers within West Sussex by liaising with health and social care professionals within the acute and community hospitals as part of the multi-disciplinary team (MDT).
The carers we support come from such different walks of life that we are particularly interested in attracting candidates from similarly diverse backgrounds, including Asian, Arab, Black, Mixed/Multiple Ethnic Groups, White Other (e.g. Eastern European, Gypsy, Roma) and any other Ethnic minorities. Please read more about our diversity efforts below and if you have any feedback or suggestions, we would love to hear from you at hr@carerssupport.org.uk.
Before you keep reading:
PLEASE DO NOT SEE EVERYTHING IN THIS JOB AD AS “MUST HAVE”, BUT RATHER A GUIDING LIST OF WHAT WE ARE LOOKING FOR. WE KNOW NO CANDIDATE WILL BE THE PERFECT MATCH FOR ALL WE HAVE MENTIONED IN THIS ADVERTISEMENT, SO DO NOT BE AFRAID TO APPLY IF YOU FEEL YOU ARE CLOSE TO THE BRIEF BUT NOT “SPOT ON”.
ABOUT YOU
You are looking for a meaningful job that will make a difference to your local community.
You enjoy connecting with people on a deeper level and can work independently and manage a team cross county within acute and community hospitals.
You have a good command of English and a high level of empathy when discussing sensitive subjects.
You have had exposure to / experience with / interest in social care and health, particularly as it relates to working with carers in a hospital setting.
You are confident using technology, such as chat applications, databases or CRMs, or are willing to learn.
You can be flexible about the way you work, i.e. can travel across West Sussex if needed, work from East Surrey/Princess Royal and Royal County Brighton/St Richards Hospitals, or do some work remotely.
You have the UK right to work and are prepared to undertake relevant background checks, including references and Enhanced DBS (working with adults).
YOUR ATTRIBUTES
Others have described you as…A natural communicator who loves to listen and talk to peopleEmpathetic and caringCalm in crisis and a good plannerOpen-mindedSomeone who values everyone’s differences
KEY DUTIES
YOU will line manage a team of 5 and be responsible for 1-2-1’s, training and supporting them in their roles.
YOU will have triage responsibilities and will support the hospital manager in partnership working.
YOU will provide information, guidance and support to adults and young people who look after a relative or friend who could not manage without their help during a period in hospital.
YOU will manage a team of staff and volunteers and will provide mentoring to volunteers learning about our carer services.
YOU will know of/learn about the Think Carer principles and promote them across all networks, including best practice knowledge, understanding of local/national carer landscape and raising awareness of carer issues.
YOU will partner with local health, social care and voluntary sector organisations to enable carers to access timely and appropriate support.
YOU will record/report using our outcome-based tools and systems to evidence the work we do for the community and identify any areas for improvement.
YOU will support the Hospital Team Manager and support with the development of our Hospital services
YOU will ensure safeguarding vulnerable adults and children and the health and safety of staff, volunteers and carers is considered.
Would you like to see our Job Description for more details? Click HERE
OUR CULTURE AND DIVERSITY
At Carers Support, we are building an inclusive workplace where everyone can do their best work and be proud to belong.
We believe that talent is distributed to all of us in equal measure and our differences are a strength not a weakness. We recruit for potential, not perfection. Everyone’s unique history has value and our doors are open to people at every meeting of race, religion or belief, different physical ability, age, nationality or citizenship, ethnic origin, marital, domestic or civil partnership status, sex, sexual orientation, family structure, and gender identity.
The carers we support come from such different walks of life that we are particularly interested in attracting candidates from similarly diverse backgrounds, including Asian, Arab, Black, Mixed/Multiple Ethnic Groups, White Other (e.g. Eastern European, Gypsy, Roma) and any other Ethnic minorities. If you have any feedback or suggestions about anything in relation to this job advert, we would love to hear from you at hr@carerssupport.org.uk.
VALUES WE ARE LOOKING FOR IN CANDIDATES
We are focused, putting carers at the heart of everything we do.
We act together, working with and for carers, the communities they live in and the people that can make a difference to them.
We are leaders, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved.
WE ARE COMMITTED TO BEHAVIOURS THAT SUPPORT
Quality – the highest practical level we can reach in outcomes, learning and behaviour
Inclusivity – respecting people, cultures, and organisations
Caring – improving quality of life and influencing behaviour change
Integrity – operating with honesty and reliability
Loyalty – long-term committed partnerships and co-operation
Innovation – driving our service development and our will to succeed
If you are still unsure if our organisation is a good fit, have a look at our Good Place to Work page and the results of our recent engagement survey. We can’t wait to hear from you! Please apply or email hr@carerssupport.org.uk with any questions or suggestions.
Please note we reserve the right to close this role prior to the stated end date, should we receive a sufficient number of applications. Please apply as soon as possible to be considered.
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