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Job Details:
Position Name : Lead Associate – OTRS Developer-BTS-Hyderabad
Location: Hyderabad, Telangana
Job ID : 8b5c66a9c4fe5195
Description : With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
We are inviting application for the role of Lead Associate – OTRS Developer
Responsibilities
Experience on MVC architecture, CGI Perl, JavaScript
Solid grasp on web applications, networks, protocols and email (SMTP, POP3)
Solid grasp of relational databases
Worked on all ITSM Modules of OTRS
Adhere to client coding standards and Working with the Test Manager in managing the System Test cycle
Solid grasp of Active Directory, LDAP, SSO
Experience with web services via SOAP/REST APIs
OTRS Administration & application customization
Workflow Configuration. Creation of business rules
Knowledge in configuring reports and surveys
Qualifications we seek in you:
Bachelors Degree in Computer Science, Information Systems, Engineering, related fields or equivalent professional experience
Preferred qualification
Very good written and presentation / verbal communication skills with experience of customer interfacing role .In-depth requirement understanding skills with good analytical and problem solving ability, interpersonal efficiency, and positive attitude
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
JobLead Associate
Primary LocationIndia-Hyderabad
Education LevelBachelor’s / Graduation / Equivalent
Job PostingApr 2, 2021, 1:56:07 AM
Unposting DateOngoing
Master Skills ListOperations
Job CategoryFull Time
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