[New Job Opening] Manager – Ad Operations job Vacancy in Bengaluru, Karnataka

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Job Details:
Position Name :
Manager – Ad Operations
Bengaluru, Karnataka
Job ID :
Description :
About PhonePe
PhonePe is India’s leading digital payments platform with over 280 million registered users. Using PhonePe, users can send and receive money, recharge mobile, DTH, data cards, pay at stores, make utility payments, buy gold, and make investments. PhonePe went live for customers in August 2016 and was the first non-banking UPI app and offered money transfer to individuals and merchants, recharges and bill payments to begin with. In 2017, PhonePe forayed into financial services with the launch of digital gold, providing users with a safe and convenient option to buy 24-karat gold securely on its platform. PhonePe has since launched Mutual Funds and Insurance products like tax-saving funds, liquid funds, international travel insurance, Corona Care, a dedicated insurance product for the COVID-19 pandemic among others.
PhonePe launched its Switch platform in 2018, and today its customers can place orders on over 300 apps including Ola, Myntra, IRCTC, Goibibo, RedBus, Oyo etc. directly from within the PhonePe mobile app. PhonePe is accepted at over 18 million merchant outlets across 500 cities nationally.
At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!
About the Team:-
PhonePe’s advertising monetization vertical is tasked with the responsibility of building & monetizing growth solutions for marketers across consumer facing ecosystems. Over the last 5 years PhonePe has built a massive and heavily engaged user base of over 300 Mn users. Providing services in the fintech space enables PhonePe to effectively cater to both consumer & advertiser needs. Team is responsible for generating direct bottom line ad revenue via platform monetization.
Advertising revenue & monetization business at PhonePe is looking for a manager to run our advertising operations unit.. 2021 is our 2nd year of building this business. Ad revenue is incredibly important and exciting in the context of PhonePe’s growth ambitions. We are a young team of hustlers, collaborators and action / outcome oriented individuals.
Roles and Responsibilities:-
Own development & progress of team members via regular coaching and feedback
Assigns appropriate work and holds team members accountable for performance
Identify issues & lead process streamlining as & when required
Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
Make plans and executes to deliver business metrics
Collaborates with internal/external teams to deliver critical initiatives across the Org
Measure and improve Operational goals/activities using data
Plan and commit to SLAs & TATs by managing clients , resources and infrastructure
Own annual and quarterly planning relevant to the function.
Safeguard user experience of Ads on PhonePe App.
Source of truth for revenue reporting & billing processes for the entire business.
Own optimization processes for campaigns.
Work with the product team to address Tech issues, new product testing and driving efficiency.
Audit & Biz fin controls and processes.
Role Requirements:-
Tier 1 – Profiles Only (B.tech and / or B school)
6+ years of experience working with external clients in operations roles
Experience handling 6-10 member team
Ability to evaluate, streamline and set up processes for business scaling
Manage, mentor, coach and bring in best practices to working rhythms of early career employees
PhonePe Full Time Employee Benefits
Insurance Benefits – Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
Wellness Program – Employee Assistance Program, Onsite Medical Center, Emergency Support System
Parental Support – Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
Mobility Benefits – Relocation benefits, Transfer Support Policy, Travel Policy
Retirement Benefits – Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
Other Benefits – Higher Education Assistance, Car Lease, Mobile & Broadband Reimbursements, Salary Advance Policy
Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.
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