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Job Details:
Position Name : Oracle HCM – Analyst III, App Support
Location: Gurgaon, Haryana
Job ID : 4cd6e337395f55fd
Description : Equal Opportunity Employer: Minority/Female/Disability/Veteran
Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.
I. Job Summary
This experienced position is responsible for the configuration and support of software application systems within the People Organization. As part of the HR Technology team, this role provides moderately complex analytical and consultative support delivering HR processes.
II. Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
Monitors HR systems, open cases and reviews current processes to troubleshoot application related issues and answers system related questions. May coordinate with other team members or vendor for resolutionDevelops and maintains a strong working knowledge of assigned application(s) in order to, effectively utilize its capabilities. Seeks development from more experienced team members and from vendor provided user groups, customer sites and trainingProvides input and consultation on requested configuration changes, partnering with the team to determine best options for design decisions based on documented requirements, current configuration and downstream impacts. Documents final specs and configures applicationAnalyzes impact of configuration of tables, data fields, foundational structures and processes on downstream systems and integrationsEnsures data integrity and governance by supporting large/complex data imports and extracts and validating accuracy through reporting and queries. Supports the development and maintenance of integrations/file transfersProvides analysis on the implementation of new software application products or new modules in existing applicationsUnderstands more technical objects role in processes (extensions, Fast Formulas, etc.). May support migrations and data imports/extractions and engage Digital and vendor for support
Analyst III, Application Support 2
Executes unit, integration and acceptance testing. Working with the functional team, provides screen shots and system steps for testing and change managementMay be responsible for configuring and delivering reports and queries utilizing delivered software. Follows established data governanceDocuments all configuration
III. Supervisory Responsibilities
No formal supervisory responsibilities in this position.
Provides informal assistance such as technical guidance and/or training to coworkers.
May lead project teams and/or plan and supervise assignments of lower level employees.
IV. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.
A. Education and Experience
Education: Bachelor’s Degree (accredited), or in lieu of degree, High School Diploma or GED (accredited) and 4 years of relevant work experience.
Experience: Five (5) years previous experience (in addition to education requirement)
B. Certificates, Licenses, Registrations or Other Requirements
None required
C. Other Knowledge, Skills or Abilities Required
Experience with queries/extracts and reports and supporting integrations.Experience with queries/extracts and reports and supporting integrations.Hands on configuration of application(s), evaluating impact and supporting releases, patches, upgrades and enhancementsExcellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
Analyst III, Application Support 3
V. Work Environment
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day;Required to exert physical effort in handling objects less than 30 pounds rarely;Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely;Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;Normal setting for this job is: office setting.Must be available to work standard business hours, as well as be available to work non-standard hours in case of emergency (natural disasters, power outages, etc.) May need to attend afterhours calls with the offshore team.
Benefits
At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
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