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Job Details:
Position Name : Patient Care Coordinator I – – Remote Nationwide
Location: New York, NY
Job ID : 07e1050c1d079800
Description : *Applicants for this job have flexibility to work from home anywhere in the United States.*
You could be the one who changes everything for our 25 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, multi-national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
Position Purpose:
Handle inbound and outbound calls, including the processing and upkeep of pharmacy orders and handling of order inquiries and issues
Reach out to all new patients and introduce them to services and products via telephone
Respond to incoming calls and answer any related questions
Maintain patient census and reach out to patients prior to them needing their medications
Ascertain from the patient all of their supply needs and review medication inventory
Offer any additional support or assistance, such as consultations with pharmacists and classes
Maintain statements and inform patients of co-pays and past due amounts
Process payments in the form of credit card transactions
Schedule delivery of medication after all patient needs are addressed
Document all related communications with pharmacy personnel, patients, physicians, nursing agencies and other related individuals
Provide technical support to physicians, nurses, and patients
Assist and maintain all related pharmacy records (prescription logs, care plans, medication profiles, and any other related files) as determined by the pharmacist
Perform various related tasks as determined by management or the State Board of Pharmacy or Joint Commission
Our Comprehensive Benefits Package:
Flexible work solutions including remote options, hybrid work schedules and dress flexibility
Competitive pay
Paid Time Off including paid holidays
Health insurance coverage for you and dependents
401(k) and stock purchase plans
Tuition reimbursement and best-in-class training and development
Education/Experience:
High school diploma or equivalent. 0-1 years of pharmacy technician, call center or customer service experience. Strong customer service skills. Healthcare experience preferred.
This position will be supporting a Federal government contract, therefore it requires U. S. citizenship and proof of favorable adjudication following submission of Department of Defense form SF86 or higher security.
Centene is proud to offer competitive benefits for this position. They are available for review at: https://jobs.centene.com/us/en/benefits.
The salary range in CO is: $35,360 – $43,680; The salary range in CT is: $37,440 – $45,760
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
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