[New Job Opening] Patient Registration Associate job Vacancy in 3800 Reservoir Rd NW, Washington, DC 20007

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Job Details:
Position Name :
Patient Registration Associate
3800 Reservoir Rd NW, Washington, DC 20007
Job ID :
Description : The Patient Registration Associate is responsible for coordinating all the functions and activities related to patient access including, but not limited to: front end customer service, accurate and complete patient registration in the approved organization electronic scheduling and billing systems, appointment scheduling, insurance verification, accurate Time-of-Service (TOS) payment processing, and the balancing of all payments.
MedStar Georgetown University Hospital is a not-for-profit, acute-care teaching and research hospital with 609 beds located in Northwest Washington, DC. Founded in the Jesuit principle of cura personalis—caring for the whole person—MedStar Georgetown is committed to offering a variety of innovative diagnostic and treatment options within a trusting and compassionate environment. MedStar Georgetown’s healthcare professionals have a reputation for medical excellence and leadership.
Greets patients, responds to inquiries and assists patients with the completion of paperwork, ensuring all information obtained is complete and accurate.
Enters all relevant data, linking to the appropriate appointment/visit and ensures all required data elements are captured.
Collects visit copayment, co-insurance, balance on account, self-pay payments. Posts payments to patients’ account in the approved organization electronic scheduling and billing systems and provides patient with system generated receipt.
Obtains and/or verifies complete demographic and insurance information from patient.
Communicates referral requirements, patient’s financial responsibility and other pre-appointment information, as appropriate, including necessary procedure/examination preparations
Answers incoming calls for practice and provides information regarding services, referrals, etc.
High School graduate or GED required. Associates Degree preferred.
One-year experience in a customer service environment required; medical/clinical office experience preferred.
Previous experience with computerized scheduling and registration systems.
Excellent interpersonal communication and customer service skills, and good telephone etiquette.
Knowledge of medical terminology.
Working knowledge of IDX / GE Centricity Business preferred.
Previous experience with an electronic health record system desired, especially GE Centricity Clinical or Aria.
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