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Job Details:
Position Name : Product Manager
Location: MKS2 Technologies in Sunnyvale, CA 94085
Job ID : 1537d0e551e67d5a
Description : MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. Our commitment to excellence and our “Mission First” orientation has resulted in steady growth and an expanding client base across government agencies. Headquartered in Austin, TX we have employees nationwide and for the past three consecutive years were named one of the fastest growing Veteran-owned companies in the nation. Please take a moment to browse through our website and learn more about what it means to serve with MKS2.Job TitleSenior Product Manager – CloverJob PurposeAbout CloverClover was founded to deliver more to the small and medium-sized businesses (SMBs) that desperately need easy-to-use software and beautifully designed hardware. Our open-source Point of Sale system fosters a seamless merchant-customer interaction, creates an exceptional customer experience, and allows merchants to run their businesses at maximum efficiency.What team and role will you be joining?Clover’s product team is responsible for developing and executing on a strategy that achieves the company’s various SMB goals. We do this through intimatelyunderstanding the needs and desires of our merchants, developers and channels, ideating differentiated product experiences and delivering value using a battle tested product development framework.As a product manager at Clover, you will contribute to the end to end management of Clover’s developer platform that addresses 3rd-party developer tools and resources across global markets. You will manage the Developer Platform roadmap and use this responsibility to ensure Clover and our 3rd-partydevelopers & integrators have their needs met and are able to achieve their respective goals. These developers build apps/integrations that generate revenue via our App Market, extend our platform capabilities to niche verticals and improve the overall merchant experience on our platform. Differentiating the product in a highly competitive market will constantly be on your mind.You will be on a cross-functional team consisting of software, hardware and payments engineers, QE, UX and content designers, developer advocates, user researchers and product managers who are all focused on improving the developer & merchant experience and bringing the product person’s vision to life.How will you spend your time?You will spend 30% of your time meeting with and learning from merchants andpartners, 20% of your time prioritizing and maintaining the backlog, 10% of your time working with QE investigating / reproducing / reporting bugs, 20% of your time studying market dynamics, 10% of your time presenting our progress and building excitement about Clover’s vision and 10% of your time coordinating product releases with release management.One of the reasons Clover has disrupted the point of sale market is because of the collaborative work we do in product management. You will be part of a team excited about the future and building products that improve the lives and profitability of our developers & merchants. We are relentlessly focused on user satisfaction.What traits do you bring to the product manager role?You’re a good listener and “empathy” is one of the qualities you use to describe yourpersonality. You form actionable opinions from many inputs to help unblock the team,build new products and achieve our goals. Storytelling comes naturally to you and givescolleagues a new perspective that compels others to listen-in.You enjoy working in a fast-paced environment, understand that constant attention todetail leads to success and you’re rarely satisfied with the status quo. You look forwardto getting the team aligned with Clover’s goals and clearly communicating progress withvarious internal and external stakeholders.Product Manager Responsibilities:Drive the end to end product development lifecycle for Clover’s developerplatform roadmap:Define a vision, goals and roadmap for 3rd-party developers andintegratorsReview and prioritize the developer platform backlogUpdate the roadmap to reflect new learnings from user research and useranalyticsDefine user requirementsCommunicate requirements with design, engineering and developerrelationsAttend sprint planning and discuss requirements with engineering & QEEstablish product quality guidelines with QECollaborate with technical writers and content design team on releasenotes and help contentCoordinate releases with release management teamPromote new product value through collaboration with product marketingBuild business cases (including opportunity sizing and financial analysis) todefine, evaluate and prioritize competing opportunitiesCommunicate rationale, prioritization and development status with product,engineering and other cross-functional stakeholdersEvangelize Clover’s values and products to the broader internal team Clover’ssales channelsBe part of an agile cross-functional product, engineering and QE team to create a best-in-class products and product experiencesQualifications:2+ years in consulting, product management, product marketing, qualityassurance / quality engineering or sales engineeringBA/BS degree requiredComfort in a fast-paced and dynamic environmentComfort presenting to internal and external stakeholdersProven track record of using data to influence requirements, design andimplementationStrong project management skills, including the ability to think and lead complexprojects simultaneouslyExcellent communication and interpersonal skills, with proven ability to takeinitiative and build strong, productive relationshipsExcellent organizational, analytical and influencing skillsBonus Point Experience:Experience in developer portals, APIs, SDKsBachelor of Science in Computer Science, Engineering, or a related fieldExperience in Payments, FinTech or and Platform as a Service industriesAs a COVID 19 consideration, all MKS2 teammates are required to be fully vaccinated against Covid-19 and must provide documentation of complete vaccination status OR an approved exemption from our HR Department.Diversity creates a healthier atmosphere: MKS2 Technologies is proud to be an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.Job Type: Full-timePay: $120,000.00 – $130,000.00 per yearBenefits:401(k)401(k) matchingDental insuranceFlexible scheduleHealth insuranceLife insurancePaid time offTuition reimbursementVision insuranceSchedule:8 hour shiftMonday to FridayWork Location: One location
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