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Job Details:
Company name : St Helens & Knowsley Teaching Hospitals
Position Name : Specialist Business Intelligence Analyst NHS AfC: Band 7
Location: St Helens
Job ID : f0a2fd5bb902c953
Description : Main area
Administration
Grade
NHS AfC: Band 7
Contract
Permanent
Hours
Full time – 37.5 hours per week (37.5 hours per week)
Job ref
409-3463953
Site
Alexandra Business Park
Town
St Helens
Salary
£40,057 – £45,839 per annum
Salary period
Yearly
Closing
07/02/2022 23:59
Interview date
10/02/2022
Job overview
An opportunity has arisen for a well-motivated individual to join the Corporate Information and Analysis Team. You will be responsible for submitting the trusts NHS commissioning datasets to the Secondary Uses Service. This enables health care professionals to measure and compare the delivery and quality of care provided and to support them in sharing information with other health professionals and organisations.
Commissioning Data Sets currently support the following Activities:
monitoring and managing NHS Service Agreements
developing commissioning plans
supporting the National Tariff Payment System
underpinning clinical governance
understanding the health needs of the population
reporting waiting time measurement
Key to meeting these challenges is having advanced skills in Microsoft SQL Server Management Studio and Microsoft Visual Studio, an aptitude for analysis and interrogation of data and good report writing skills in Business Intelligence software
You will play a key role in producing the datasets, analysing them and maintaining excellent data quality standards.
You will be educated to degree level or equivalent and have experience in an analysis environment. You will possess strong analytical skills and have an extremely good working knowledge of Excel. You will have excellent communication/interpersonal skills.
This is an excellent opportunity to work in a role to drive forward change within the Trust.
The interviews will take place on 15th October, 2020.
Main duties of the job
The post holder will work within the Business Intelligence arm of Corporate Information team. They will report directly to the Business Intelligence Manager
Working for our organisation
St Helens and Knowsley Teaching Hospitals NHS Trust is the only acute Trust in Cheshire and Merseyside, and one of the few in the entire country, to achieve the title of OUTSTANDING, rated by the Care Quality Commission.
We provide a full range of acute adult services to our local population of circa 360,000 and provide tertiary services across a much wider area in the North West, North Wales and Isle of Man. We are a Major Trauma Unit and the Mersey Regional Burns Unit.
Our ‘5 Star Patient Care’ strategy is at the heart of all that we do; supporting our vision to provide world class services for all our patients by getting it right for every patient, every time.
Our latest achievements include:
Acute Trust of the Year – HSJ Awards November 2019
Trust rates Outstanding by the CQC – Inspection August 2018
Top 100 places to work in the NHS (NHS Employers and Health Service Journal)
Best acute Trust in England for quality of care for the 3rd year running (NHS Staff Survey)
In the NHS Staff Survey 2020 the Trust scored the highest marks in the following areas;
Quality of care
Staff engagement
Support from managers
Detailed job description and main responsibilities
KEY DUTIES
Ensuring all Commissioning Data Set deadlines are adhered to. This includes Admitted Patient Care, outpatients, Emergency Care Data Set (ECDS), Maternity Services Data Set (MSDS) and Community Services Data
Ensuring all CDS submissions surpass minimum standards required the quality of output. This will involve running data quality checks and producing new data quality reports.
To be responsible for the management of an effective Business Intelligence system.
To manage the production and provision of all datasets/extracts that will support the analysis functions
To provide expertise in the use and deployment of software to support reporting
To undertake the implementation and support of highly complex specialist Business Intelligence solutions
To work with the Assistant Director of Information, to determine future work priorities and timescales.
To oversee the design of reporting outputs that are considered to be user friendly, clear and accurate.
To include the use of graphical techniques where appropriate, to enhance the presentation of outputs.
To work closely with other information colleagues to ensure delivery of all work required in order to meet scheduled deadlines.
To regularly attend appropriate service meetings in order to represent the Business Intelligence service.
To introduce a robust mechanism of allocating appropriate user access levels to reporting systems
In liaison with the Business Intelligence Manager, ensure that all training courses that will be provided to users, fully reflect the instruction needed to successfully utilise the tool/s in the workplace.
To work closely with the development team to successfully manage the data management mechanisms that are in place (including SQL server).
To automate data downloads and ensure that mechanisms are in place to validate the successful completion of all jobs and introduce timely remedial action when necessary.
To replace all existing data production processes with new processes that produce the outputs via the most appropriate tool e.g. PowerBI, SSRS or Qlikview
To optimise the use of existing tools that are available, and revise processes if improvements can be made.
To work with the Data Quality Controller to ensure that all new information outputs are quality assured by representatives from all relevant parties.
To liaise with the Data Quality Controller to ensure that all outputs produced adhere to national guidelines (e.g. DSCNs).
To introduce a sign off mechanism so there is a full audit trail from all stages of the system design process from departmental representatives
To regularly have contact with service managers and executives to determine current and future requirements for Business Intelligence
To attend regional/national events as appropriate and ensure that all information/knowledge gained is disseminated to other staff.
To undertake additional ad-hoc duties as appropriate.
To deputise for the Business Intelligence Manager, as and when required.
The location/base of this role may change at any time, and the post-holder may have to manage services across numerous sites.
CLINICAL & PROFESSIONAL RESPONSIBILITIES
To oversee the design and content of all supporting documentation that will be made available to users.
To ensure that all processes undertaken by the team are fully documented in written procedures. Also, that all procedures are tested and are made available to other members of the Business Intelligence department (to ensure continuity of service).
To ensure confidentiality of patient data at all times, by awareness and compliance with relevant legislation and guidance (both local and national)
ADMINISTRATIVE RESPONSIBILITIES
To ensure specification documentation is kept fully up to date and signed off
To ensure all coding is documented
Assist with the upkeep of records relating to staff trained across the organisation.
TEACHING & TRAINING RESPONSBILITIES
To demonstrate the tools available to appropriate audiences and encourage the centralised production of all reporting information as the strategic direction for the future
To carry out staff training and provide support to staff with the completion of new data collection/information production processes and systems
LINE MANAGEMENT/SUPERVISORY RESPONSIBILITIES
To plan the workload of the team, with set timescales for delivery of each work package
To be responsible for all human resource issues relating to the data intelligence staff, including appraisals, recruitment and selection, disciplinary and sickness absence management
To ensure that all Business Intelligence staff have adequate induction and training provision
FINANCIAL RESPONSIBILITY
When looking at purchasing new software to aid the business solutions the trust can offer, ensure a full cost benefit analysis is undertaken
RESEARCH & AUDIT
To Investigate new technology that is available that can enhance electronic reporting provision
Person specification
Qualifications
Essential criteria
Educated to GCSE level or equivalent qualification and/or equivalent experience
Educated to degree level or equivalent qualification and /or equivalent health informatics experience
Member of professional organisation e.g. ASSIST: IHM, UK CHIP
Knowledge & Experience
Essential criteria
Planning, organising workload to meet deadlines
Data protection legislation; Caldicott and other relevant guidance
Desirable criteria
Previous NHS experience working with health related data
Experience of data extraction, analysis and reporting
Skills
Essential criteria
Working knowledge of SQL or similar query language
Advanced problem solving skills; identify errors, determine causes and resolution
Ability to work under pressure, produce high quality work to tight deadlines and deal with interruptions and sudden unexpected demands
Knowledge and use of data quality reporting
Intermediate-advanced MS-Office skills especially Excel
Report writing and presentational skills
Strong interpersonal team working skills
Desirable criteria
Project Management
Use of Internet and NHSNet for work purposes
Working knowledge of business intelligence reporting (e.g. QlikView, SSRS, PowerBI)
Other
Essential criteria
Ability to travel to various hospital locations
St Helens & Knowsley Teaching Hospitals NHS Trust are committed to providing an environment and services which embrace diversity and which promote equality of opportunity, we welcome applications from all sections of the communities we serve to enable us to reflect their diversity and improve the delivery of the services we provide.
Any information gathered during the application process relating to protected characteristics as defined by the Equality Act 2010, is gathered for statistical purposes only and is not made available to recruiting managers at any stage of the recruitment process.
As a ‘Disability Confident Leader’ we offer a guaranteed interview scheme for applicants who consider themselves to have a disability and who meet the minimum selection criteria (essential) at each stage of the selection process. You can indicate your wish submit an application under the Trust’s guaranteed interview scheme in the personal information section of the online application form.
Transitional arrangements are in place for EU,EEA and Swiss Citizens following the UK’s withdrawal from the EU. Should you this apply to you, you are advised to familiarise yourself with these arrangements to ensure you continue to have right to work in the UK and how to evidence that right in the future. Please see the document attached to this vacancy. This requirement does not apply to Irish citizens, who can continue to freely enter, live and work in the UK.
The Trust is a non-smoking site. Failure to follow this rule could lead to disciplinary action.
Please be aware, that we may close a vacancy earlier than stated, should a sufficient number of applications be received from which a shortlist can be confirmed therefore you are advised to apply at your earliest convenience. The Trust may contact you during the recruitment process for your feedback on your experience.
If you are having difficulty completing an online application, please contact Recruitment@sthk.nhs.uk
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