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Job Details:
Position Name : Sr Analyst-Sys Admin & Support
Location: Chennai, Tamil Nadu
Job ID : 1872d363a7161642
Description : Job Description:
Overview
Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.
We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions.
Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.
BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.
Process Overview
Technology Infrastructure (TI), part of the Global Technology & Operations organization, consists of more than 6,600 employees worldwide. With a presence in more than 35 countries, TI designs, builds and operates end-to-end technology infrastructure solutions and manages critical systems and platforms across the bank. TI delivers industry-leading infrastructure products and services to the company’s employees, customers and clients around the world.
Job Description
Individual will be required to provide Middleware Administration support for complex applications. He/she will work with stakeholders on a daily basis to provide design and build activities, manage and resolve incidents. He/She has to work as SME/Team lead and manage the workload coming and supervise the day to day activities in the team. Should be good in troubleshooting and fixing production issues. Other than those with MW experience people with Infra support experience with strong Linux skills and a zeal to learn new technology areas are also encouraged to apply.
Responsibilities
Support role working with the IBM WebSphere Application Server ( release 8.x and Release 9.X)
Strong experience in installing and configuring WAS in a multi instance environment (all flavors of UNIX platform and Windows)
Experience of WAS clustering
Need to be familiar with building servers, installing software, deployments of Wars, EAR’s and ongoing support.
Ability to install and troubleshoot. Self managed proven ability to identify circumstances and changes which may impact deliverables.
Skill/experience needed: Infra support experience in either WAS and related MW technologies or RHEL Servers (including build experience), SSO servers etc; WebSphere Security & SSL; Platform: AIX, Red Hat Linux, Solaris
Experience with App Dynamics Monitoring tool. Scripting experience (desirable).
Needs solid WebSphere application server administration experience with strong emphasis on diagnostic & performance tuning skills.
The candidates should be well versed in diagnosing out-of-memory, Thread Hung, Connection timeout issues as well as tuning the heaps
Requirements
Education: Graduate
Certification : NA
Exp Range: 6-8years
Foundational Skills
Excellent communication skills(both written and oral)
Strong UNIX/LINUX background
SME on WAS or any other Middleware is preferred but any other Infra experience like that in SME in the SA space on RHEL servers or in application support in SSO or other similar spaces
Candidates should have some automation experience in Shell or Python scripting skills
Ability to prepare and execute detailed implementation plans as well as review and approve peer created plans within a rigid change management framework
Excellent documentation skills.
Ability to follow, improve upon and create processes required for effective Application Administration.
J2EE Framework knowledge with extensive experience with Java based applications
Flexibility to cover various work schedules, for example, after-hours support or 15×7 support.
Understanding of SSL Certificates for secured communications
Troubleshooting experience of a WebSphere Application Server application in a J2EE context.
Responsible for support of JDBC connectivity to different Database Layers.
Some experience in networking, TCP/IP, Ethernet, DNS, 3DNS, DHCP is advantageous
Patch deployments and upgrade experience in the bank is required
Assisting with tracking and managing vendor support tickets, and be able work with a team to triage and resolve urgent application issues
Experience with on-call support for the production environment
Experience with troubleshooting production applications
Desired Skills
WebSphere Application Server Administration
WebSphere Virtual Enterprise Manager/XD
JBOSS , Tuxedo & Tomcat administration
Desired experience integrating Websphere MQ
Strong Linux skills
JAVA/HTML
Unix Shell scripting (C shell, Korn shell, Bourne, etc.)
Exposure to load balancing tools (BigIP, WAS plug-ins) and Site minder.
Understanding of applications integrated into a DMZ.
Java development experience is a huge plus
Perl scripting experience is a plus
Desired experience working in on high volume systems
Desired experience working with remote and multi-site deployments
Work timings: Rotational shift (5 days) across 2 shifts on all 7 days 7.30am -4.30pm and 1.30pm -10.30pm
Work Location: CHN/GIFT/MUM/GGN/HYD (only if employee is already based out of HYD)
Job Band:
H6
Shift:
Hours Per Week:
45
Weekly Schedule:
Referral Bonus Amount:
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