Are you looking for a Job in Student Engagement Officer Field then this post may be relevant to you.
Job Details:
Company name : University of Derby
Position Name : Student Engagement Officer
Location: Derby
Job ID : c9182645dae3f738
Description : Job details
Department
Student Performance and Engagement
Responsible to
Senior Engagement Officer
Location
Kedleston Road, Derby Campus
Salary
£23,725 to £25,944 per annum
Closing date
Sunday 20 February 2022
Contract type
Permanent
Post type
Full-time
Reference
0020-22
About the role
The Student Engagement Officer is key in enabling an engaged student body, ensuring all students can thrive and succeed at university. You role will be varied and delivers positive impact on the student experience through a range of engagement activities. Working with the Senior Engagement Officer you will identify, research, propose and deliver engagement activity to enhance the student experience by managing a portfolio of work through all stages from initiation to evaluation and sustainability. This activity will also include enhancement to systems, processes, and policy to enable engagement.
You will need to be passionate about education and learning, be an innovative problem solver and understand barriers to engagement, including barriers for identified student groups who require additional support to ensure positive holistic engagement with their university experience. All activity is driven by a sound evidence base and focuses on the enhancement of the student experience and embedding transformational practice; often using technology and digital systems to provide creative solutions and high-quality outcomes for our students.
Work Pattern: Monday-Thursday 9am-5pm, Friday 9am-4.30pm.
Principal accountabilities
Provide support for and contribute to a portfolio of engagement activity. Working collaboratively with the Senior Engagement Officer to deliver activity which will also include enhancement to systems, processes, and policy to enable engagement. Depending on the scale of activity, responsibilities include: Supporting the creation of plans with a clear rationale and evidence base, objectives, milestones, and evaluative approaches and identify resource requirements and risks; Designing activity which takes measurable steps to ensure student-centricity so all students can engage irrespective of their demographic or stage of study; Supporting the creation of delivery management tools (including Gantt charts and risk registers). Ensuring timelines and outputs are achieved; Being a point of contact for queries and information on Student Engagement activity; Make effective use of technology to capture engagement and evaluate progress.
Co-creating bespoke and targeted activity for identified student groups who require additional support to ensure positive holistic engagement with their university experience.
Working collaboratively across the University, Union of Students and with a wide range of students to develop, deliver and enhance approach and champion student engagement.
Establish and maintain effective communications to ensure the Senior Engagement Officer and wider team are informed of the progress, opportunities and risks of any planned activity.
Encourage co-creation and co-production for engagement activities, identifying and sharing best practice across the University and publishing as appropriate.
Contribute to regular internal and external reports and communicate activity in a variety of mediums, including celebrating success.
Maintain and encourage the use of technology to collaborate, engage and deliver engagement activity, drawing upon emerging trends.
Develop expertise in the student engagement. Identify and raise awareness of best practice and innovation in the sector which is relevant to Derby students and our deliberative structures.
Work in accordance with University policies and procedures (including Equality and Diversity and Data Management), promote social mobility, equality and diversity for students and staff and sustain an inclusive environment.
Person specification
Essential Criteria
Qualifications
HND/HND/Foundation Degree level qualification or equivalent qualification
Experience
Experience of and ability to organise, prioritise tasks
Proven commitment to working with a customer focus and delivering high standards of service
Excellent communication skills including experience of writing documents (proofreading effectively with good grammar and spelling) and communicating innovatively using a variety of medium
Experience of contributing to activity planning and encouraging collaboration, including working with relevant procedures
Skills, knowledge & abilities
Self-motivated with excellent organisational skills, able to work on own initiative and prioritise workloads
Understanding of student engagement and able to empathise with the challenges experienced by students as well as understand the opportunities University presents
Ability to work effectively in a team and adaptable to team needs, able to network effectively across a large organisation
Ability to influence and motivate others
Understanding of marketing and communications, including ability to use social media
Is a positive role model to the team and focussed on the service users and need of the service at all times
Is able to take responsibility and flexible to work across teams when needed
Makes informed decisions
Business requirements
A flexible approach to working will be required including occasional evening and weekend working
Desirable Criteria
Experience
Previous experience in educational settings
Previous experience of planning events or sustained activity
Previous experience of delivering activity virtually
Skills, knowledge and abilities
Knowledge of student engagement methods
Understanding of Customer Relationship Management systems
Benefits
As well as competitive pay scales, we offer generous holiday entitlement. We also offer opportunities for further salary progression based on performance, and the opportunity to join a contributory pension scheme.
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