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Job Details:
Company details : Goodwill Industries of San Antonio
Position Name :
Location: 3370 Nacogdoches Road, San Antonio, TX 78217
Job Category : Healthcare
 
Description : Job Details
Level
Management
Job Location
Naco – 3370 Nacogdoches Rd Ste 116 – San Antonio, TX
Position Type
Full Time
Education Level
High School
Salary Range
$21.25 – $21.25 Hourly
Travel Percentage
Negligible
Job Shift
Monday – Friday 4:30 PM to 1:30 AM
Job Category
Management
Join Our Team
In 1945 Goodwill San Antonio’s founding purpose was to fight poverty and create opportunity for adults and youth in our community who were underserved by access to education and employment. Our founding purpose “Fighting Poverty and Creating Opportunity” endures today and now drives our mission of “Helping Changing Lives Through the Power of Work” in a new era of 21st century skills.
Goodwill San Antonio is one of the largest nonprofit organizations in San Antonio, employing more than 1,500 individuals who passionately serve our mission. We live out our purpose by providing our employees and others with the tools to succeed in their personal and professional lives and opportunity for upward economic mobility through education and employment programs. We are able to offer these programs and services through our mission-driven business operations with retail stores and contracts with local businesses to augment their operations.
We are currently seeking a dynamic individual who has a passion for serving others and making a difference. Working Here Helps Changes Lives. Join the GoodwillSA team and Apply Today: WorkforGoodSA.org.
Position Details
POSITION SUMMARY
This position will responsible for the direct supervision of the Medical Records Associates and their performance, work quality, reviews of Service Treatment Records (STRs) for separated and/or retired Total Force Members. Oversee the overall process for adhering to the contract requirements and guidelines. Ensure Team Members perform analysis on all components of the records. Support the organization in its mission to help change lives through the power of work.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Train, assist, motivate, and oversee Medical Records Associates as they perform processing tasks for preparing and scanning medical/dental records.
Collaborate with manager to assign work. Continuously delegate tasks or shift priorities to ensure a smooth workflow and meet production/quality goals.
Function as subject matter expert and provide assistance in analyzing record contents, determining military member status and appropriate record disposition.
Assist in contacting Military Treatment Facilities (MTFs) for additional information.
Assist with various processing tasks as time allows.
Perform additional quality oversight in all processing areas to ensure correct procedures have been followed and quality goals achieved.
Monitor daily work quantity and quality progress and keep Management informed.
Respond to inquiries from government personnel for information.
Work with management to develop and/or enhance work processes.
Maintain Team Member training records.
Provide excellent customer service by greeting, assisting, and responding to questions and/or concerns in a positive, professional, and friendly manner.
REQUIREMENTS
Must be a U.S. citizen and eligible for a security clearance.
High School Diploma or equivalent (GED)
1+ years of experience performing work using similar skills and knowledge as well as supervisory experience.
Previous experience in records management and leading teams preferable.
Military experience or experience working within the military environment helpful or equivalent combination of education, experience and/or military training
Must be able to meet the physical requirements of the position.
For positions that require driving, must maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed if you drive your vehicle during company business.
Equal Opportunity Employer/Veterans/Disabled
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