[New Job Opening] Energy Bureau Co job Vacancy in Cardiff

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Job Details:
Position Name :
Energy Bureau Co
Location:
Cardiff
Job ID :
9b54c05609a8fe6d
Description : About usWe have been at the heart of the UK energy market for 25 years and are today playing a critical role in decarbonising the UK energy system. As a major energy services and smart metering company with technology, data and sustainability at the core of our ethos and business model, SMS is committed to delivering the future of smart energy.We are proud of being both an equal opportunity employer and an accredited real living wage employer! We look out for our customers and our focus is ‘putting our people first’.Our people enable us to do all of this by living our 5 core values: Safety, Customer excellence, Sustainability, Innovation and Pride.Job OverviewWorking at our head office in Cardiff within a core function of Energy Services, you will assist with a variety of activities in order to deliver an effective energy service to a number of key clients.You will undertake energy and invoice data analysis to support energy billing, energy management, energy brokerage and compliance requirements.You will interact with a number of people on a daily basis, giving you the opportunity to engage and build relationships with all levels inside and outside of the Company.You may be called on from time to time to temporarily work on other projects / clients to support special projects. This will be allocated by the line manager in advance of any work required with full instruction.Work Schedule Details – 37.5 Contractual hours per week , Monday to Friday between the hours of 8am-5pmKEY RESPONSIBILITIESCheck and upload paper and electronic invoices on behalf of designated clients that are received from their utility suppliers and landlords.Validate utility invoices to find and resolve errors. Record all errors found on the utility invoices.Liaise with clients, internal departments, suppliers, and third parties to resolve errors and secure refunds owed to clients.Gather and analyse energy consumption, energy markets, invoice data and energy asset information to support compliance reporting, consultancy activity and utility billing requirementsMaintain and develop relevant energy databasesEstablish good working relationships with clients, internal departments, suppliers, and third parties to resolve errors, identify opportunities and secure refunds owed to clients where applicable.Document relevant processes to communicate to stakeholders and support quality managementSupport new business development activity as requiredMaintain an awareness of developments within the energy/utilities marketplaceCarry out all necessary administrative duties as requiredTo comply with all SMS plc Health, Safety and Environmental requirementsEDUCATIONAL QUALIFICATIONS/MEMBERSHIPSEssential – GCSE (or equivalent) English / Mathematics at grades C or aboveDesirable – Degree level education (non-specified) (or equivalent)SKILLS AND KNOWLEDGEExcellent verbal and written communication skills with the ability to interact with both internal and external stakeholdersGood numerical ability with an attention to detailGood working knowledge of Microsoft Office, particularly Excel and OutlookAdept at identifying and solving problems on own initiative and work well within a team environmentAble to organize and prioritise work to meet deadlines and manage the expectations of stakeholdersExperience of tight reporting deadlinesThe following would also be an advantage:Invoicing experienceExperience in managing large volumes of dataKnowledge of utility industryPERSONAL ATTRIBUTESPro-active and self-motivatorHands on approachAnalytical thinkingQuality focusedManages own workload effectivelyResilient and responsive to changeDriven with an enthusiastic attitudeIn ReturnWe support Mental, Physical and Financial wellbeing, and we’re proud of our benefits package to reward great talent which includes :25 personal holiday days per year with additional allocation of 8 public holidays (includes options to buy and sell)After 5 years’ service, you will be rewarded with an additional 5 days annual leave increasing your total to 30 personal days and 8 public holidays.Smart HealthKeeping our employees mentally and physically healthy is one of the things that matters most to us.Employee Assistance Programme (free access to counselling & support) with easy access via My Healthy Advantage app.Access to SmartHealth app – includes a free 24/7 online GP and a range of wellbeing services.Cycle Scheme – lower your carbon footprint whilst staying healthy.Smart SavingsEligibility to join our Share Incentive Plan following 6 months employmentLife Insurance cover where your next of kin will receive 4 times your annual salaryRefer a friend bonus (£500)Corporate season ticket travelLength of service cash incentiveAutomatic enrolment into the Company Stakeholder Pension Scheme following 3 months employment.(matched up to 5%)The future looks brightYour development is important to us – we support and encourage development including internal and external accredited courses, study support and E-Learning and internal promotion.Job Type: Full-time
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