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Job Details:
Position Name : Quality Assurance Tech, Echo Platform Team
Location: Chennai, Tamil Nadu
Job ID : 977584eb89391dea
Description : Bachelor’s degree or equivalent work experience.
Previous relevant experience with good testing acumen
Attention to details and ability to root cause important issues impacting process or customers.
Technically sound in use of software codes/scripts for automating test cases
Job summary
Quality Assurance Techs (QATs) work on testing Devices at the user level, both manually and with automated tools. QATs at Amazon are excellent individual contributors capable of taking on tasks of test case execution from start to completion with minimal help. QATs are responsible for understanding the product in detail, and updating the test case tool with test execution results. They write and maintain black- box test cases based on well- defined feature requirements, writing tests cases (not test plans) that are high quality, high value, and maintainable. QATs also have experience with gray box, and white box testing techniques; they are able to understand software internals, debug problems using log files and reproduce errant product behavior to assist developers or other testers and identify, track, and accurately report defects found. Develop and execute efficient automated tests and test plans to eliminate manual work wherever applicable.
Responsibilities:
Building and executing set of test cases assigned to you by the lead.
Identifying critical bugs and following up for traction
Identifying automation opportunities and contributing to transition of manual tasks to automated methods
Delivering reproducible defect reports that include steps to reproduce, logs, clear description of actual results vs. expected, helpful title / summary.
Gaining knowledge of the features and detailed functional requirements of the work well enough to execute your assigned tests.
Prioritization of own work with help from your manager, operating with limited discretion.
Keeping team members informed of issues that affect you and escalating concerns promptly and appropriately with limited guidance from your manager or team members.
Ability to manage directly assigned tasks and on-call duties gracefully.
About the team
Echo Performance Team manages the performance KPIs of Alexa Devices (Echo Family Devices) in the field. Both System level as well as Application Level KPIs need to be managed in field devices without degradation.
Sustained coursework, or certificate of completion in Computer Science or related technical field.
Experience working on automation frameworks as part of a product development organization which has delivered consumer oriented products.
Excellent customer experience intuition; demonstrated success in delivering a world-class customer experience (ideally in the consumer electronic industry).
Strong organizational skills, tracking multiple test executions simultaneously and be able to synthesize the results.
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